Culture
In 2001, Vernnon Dickman, Brett Bradshaw, and Jason Ellis opened the first Spring location in this city.
What is Salt Lake
The amount of shows you can record at once with original genie with Directv
What is 5
The amount of lines a customer has to have to start receiving the 8% business discount every month.
What is 5.
This tool is used everyday to help guide your conversations with customers and quote customers with AT&T bundled products.
What is the CSW
For every ____ TVs you sell that post, you earn ___ spiff.
What is
2
$50
Spring's Vision statement
What is to be America's premier technology retailer
New Directv Customers qualify for 3 bundled promotions when having AT&T Unlimited Plus Plan
What is:
1. HBO for Life
2. 2 Upgrades for BOGO on AT&T Wireless Plan
3. $15 off Directv for Life
The Orlando District BAE.
Who is Jason Walker
Whenever you come across a business lead, this app lets you submit the lead to our business experts.
What is 20/20/20.
These 3 accessories are apart of the $99 accessory bundle.
Gadget Guard Screen Protector
Speck/Incepio case
Wireless Charging Pad (Belkin/Mophie)
He is our region Vice President.
Who is Kirby Loeck.
5 key benefits of Directv
What is:
#1 in customer satisfaction #1 in sports 2X more on-demand vs. Netflix 4K
72 hr rewind 99% "worry free" reliability All included Entertainment pricing Data free TV HBO included NFL Sunday Ticket No commitment (DTV NOW) Stream live shows Streaming on up to 2 devices (DTV NOW)
These are the requirements to get the Tab E for Free
What is
Business Account
No Phone Required
Activated on Installment Plan
This tool allows you to look back on your past customer interaction and determine if you maximized that time with the customer.
What is Self Reflection Form
These are additional promotions/credits that can be applied for new lines on CRU (2 promos).
1. $200 credit approved by CSE as activation credits
2. $150 Gross Add credit requested by BAE via Phoenix
The two most important Spring Mobile Partners
Who are GameStop and AT&T
One way to overcome the "I only stream" objection is...
Streaming is great, but with Directv you get 2x more shows and movies than Netflix, not to mention live channels like your local news and sporting events."
OR
Price comparison
These are the options if you run credit for a business and there is a deposit
What is
Deposit Waiver to keep it under business
Run as Sole proprietor via social
This is where you can find how many self reflections you have done for a month
What is "power bi.--> sales app -->Scorecard Accel Push 2 Print --> Behavioral Dashboard
This is a way you can get to president's club as an EC/ ASM.
Top Gadget Guard Region Rep
Spring's Pledge
I will take care of our customers or someone else will
I will challenge and empower myself and others everyday
I will prepare today for tomorrows opportunities
I am accountable to the business and will be given the tools to succeed
I will work hard, improve myself, and enjoy life.
I am Spring!
Three ways to transition a bill payment or upgrade customer to Directv
What is:
"Thank you for being so loyal to AT&T. I noticed you have been a customer since ___ but are still not taking advantage of all of AT&T's great entertainment solutions."
"Let me show you how to get a free iphone 8 today."
"Let me see if you qualify for any other discounts."
"If you have 5 mins, I can see if I can save you $500 a year."
What is considered a primary Firstnet Account and what is a considered an extended primary Firstnet account.
What is " a primary Firstnet account is for first responders to an emergency. If you call 911 and that person/entity comes to you, that is primary Firstnet (ex. police/ fire/ambulance). An extended primary Firstnet account is for people that are called by First Responders for help (Power/ utilities).
Name 5 resources that can help answer questions about our business (sales/promotions/procedures...etc)
What is..
My CSP
Vern
Groupme
Zendesk
Your Email Inbox that has 1000 unread important emails :)
This is Joe's birthday.
What is June 26th.