Crooked
Can a member claim on a deposit or payment made before active treatment has started?
Yes
What are the two ways a member can pay for their Orthodontic treatment?
In full and instalments
Orthodontics involves what?
Do new members with no previous cover, have a 12 month waiting period before being able to use orthodontia?
No, some policies such as Amazon have waived all waiting periods
In order to claim for orthodontia what is needed?
A treatment plan
Can a member claim using an invoice from a third party?
No, Invoices must be from the Orthodontist
If a member changed their policy where their orthodontia limits are higher, how long do they need to wait before accessing the higher benefit?
None, no waiting periods apply to access the higher orthodontia benefits on the new policy, as long as waiting periods have been served , where needed.
Are Invisalign classed as orthodontic?
Yes
If a member is claiming via instalments what is considered the date of service?
The date the payment has been made
Limits for Orthodontic treatment are broken down into three limits: Course treatment limit, Lifetime Limit, and what?
Annual Limit
When is a treatment plan needed to be resent?
Can a member claim during the retention phase?
No, benefit will only be paid while in the active stage.
Name 4 or more items needed on a treatment plan
or instalment financial agreement.
What is the article number that shows you how to quote for Orthodontics?
K-HUB 1241
What does it mean if a policy has a Course limit on Orthodontia?
One course of orthodontic treatment available every five years. - Treatment commenced within five years of a previous course is considered a continuation of the previous course of treatment.