DA BASICS
YOU BUILT WHAT?
COME LAY ON ME
WHO'S WHO OF WHO?
POTPOURRI
100
This is the most important tool you should carry at all times.
What is a pen
100
This feature is old world furniture making
What is dovetail joinery
100
What are the 3 questions asked when taking a customer to the bedding gallery?
What is Who is the mattress for? What size do you need? How do you sleep?
100
Who is the President of Kingswere?
Who is John Disa
100
This is the Ashley Montra
What is "We put our customer first in everything we do"
200
Why is a signature on a sales order from management so important?
What is to ensure accuracy
200
We add this to chairs to make it the tightest joint possible.
What are grooves. (finger joints)
200
This company was the first to use pocketed coils.
Who is Simmons
200
Who is the operations Manager of Kingswere. This person never sleeps!
Who is Sue Klingbiel
200
What is the Sku for a basic Bolt on bed frame for Queen and King?
What is ZLP-K45R
300
The resonse to a customer ordering lamps to the store when asked how long does it take.
What is when the lamps arrive we will call you.
300
Our springs in livingrooms are better because......
What is they offer edge to edge support.
300
Ashley uses this type of latex in their bedding.
What is talalay latex
300
I am the rep for Stationary, lamps , and accessories
Who is Kevin Gauhn
300
What is the warranty on all fabrics ?
What is 1 year
400
What 3 things should an associate ensure are correct in lamps when doing the AOR
What is 1) Make sure shade is straight 2) Make sure seam is on the back not front 3) Make sure cord is wrapped and tucked under sofa
400
We test 50% of our foam before we even accept any foam order. TRUE OR FALSE
What is False: We test 30% and if it does not pass inspection we refuse the entire order.
400
Which item is commonly not mentioned in the bedding process?
What is power base
400
I am the rep for Motion, Home Office, and tables.
Who is Scott Woodham
400
What does R3 stand for?
What is Renew, Restore, Relax
500
What is a feature , advantage , and benefit?
What is feature= A distinctive attribute or aspect of something advantage=A condition or circumstance that puts one in a favorable or superior position benefit= An advantage or profit gained from something
500
Name 2 kinds of wood used in our furniture.
What is MDF, Walnut, Oak, Asian Hardwood
500
Founded in the 1800's this company began by making high-end horse carriage upholstery.
Who is Stearns & Foster
500
I am the rep in charge of Beds, Dining, TOB, Youth lamps
Who is Jamie Minchen
500
What is Cedric Evans' nickname?
What is G.Q, Money Mike, Greenback
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