Voicemail Basics
What’s the first thing you should say in a voicemail?
Start with name/purpose
Say one way to politely make a request
Could you please…
What should you do before you start your talk?
Make a plan
True or False: You should speak as fast as possible
False
What’s a connector to show contrast?
However, but.
What kind of tone should a voicemail have?
tone should be polite/formal/informal depending;
Give a closing phrase for a voicemail
I look forward to hearing from you
What is one way to compare two ideas or people?
On the other hand…
What’s wrong with saying “Hey bro” in a formal voicemail?
Too informal
What’s a connector to list ideas?
First, then, finally
What do you do if you forget a word mid-voicemail?
if stuck—paraphrase
Say a phrase to introduce a reason
The reason I’m calling/writing is…
Name a phrase to introduce your opinion
In my opinion…
What happens if your message is too short?
You lose marks
Give a synonym for “nice”
Pleasant
How long should a voicemail be in the OTE?
~60 sec
Say an expression to suggest something (informal)
How about…
Say a phrase to justify a suggestion
This would be helpful because…
Name one informal expression to avoid
“Gonna,” “Wanna” / writing i instead of I
Give a connector to add information
Additionally
Name 3 parts every voicemail should include
parts: opening, message, closing
Say a phrase to respond positively to a suggestion (informal)
That sounds great!/ That sound fantastic!
Say a phrase to transition between two main ideas
Moving on to the next point…
What happens if you don’t organize your message well?
It becomes confusing for the listener
Give a formal alternative to “I think”
In my view / I believe