Amenities
Guests can print documents here
What is business center?
Name the software to sign in/out keys
What is Quore?
Areas touched most where germs accumulate
What is High Touch Area?
Guest may forget these
Complimentary to guests
Stored in back office
What is hygiene items?
500 points received after not receiving housekeeping
What is greener stay?
Must-Haves that guests expect to be clean & in good working order
What is Key Value Driver?
Its Free to guest and employees
Its fast and all over
What is WIFI?
Survey, Service, Shine, Stage, Self Inspect
What is IHG Way of Clean?
What is a work order?
Convenient for guests
Open 24 hours
Frozen items
What is Gift Shop?
Where do I find IHG Training videos?
What is Merlin?
What is deep cleans?
Earned after 75+ nights a year
What is Spire Elite?
In the 5 Step process, name the stage you replenish supplies?
what is STAGE
Tool that measures surveys submitted by guests
What is Heart Beat?