Passion
You reach this tier when you actively talk with positivity, explain the "how and why" to others, and inspire them to pursue their own passions
What is Teaching Passion?
An employee is at this tier of Respect if they act closed off, blame others when things go wrong, and assume a hidden agenda
What is Not Living Respect?
This tier describes someone who takes the easy way out, hides information for personal gain, and only does the right thing when watched
What is Not Living Integrity?
This tier is met when you create a culture of knowledge-sharing, help others overcome learning challenges, and show people where to find answers.
What is Teaching Knowledge?
Our mission explicitly states that we partner with our clients using this tool to create smart, secure, and vibrant living spaces
What is technology?
This behavior involves remaining positive during interactions and figuring out ways to remove obstacles to complete a task
What is Living Passion?
An employee reaches this level when they coach others how to give feedback, celebrate different viewpoints, and promote safe spaces.
What is Teaching Respect?
An individual achieves this level by doing what they say they will do, not cutting corners, and making ethical choices based on values
What is Living Integrity?
An employee who hoards knowledge, believes their skills are completely fixed, or shows zero interest in learning new ideas is categorized here
What is Not Living Knowledge?
Beyond business clients, our mission statement focuses heavily on creating lasting memories and strengthening these specific bonds
What are family bonds?
Taylor finishes a difficult customer call, immediately turns to a coworker, and vents aggressively about how frustrating the client was, bringing down the mood in the department
What is Not Living Passion?
During a team huddle, Jordan explicitly listens attentively to an entry-level teammate's design idea, welcomes the fresh perspective, and says, 'I love that idea, let's try it.'
What is Living Respect?
This tier of Integrity involves holding yourself and others to high standards, while instilling a strong sense of ethical behavior across the company
What is Teaching Integrity?
When a peer asks Morgan how to program a specific smart hub, Morgan sits down with them, shows them exactly where the technical manuals live on the company portal, and guides them through finding the steps.
What is Teaching Knowledge?
To achieve our vision, we aim to be recognized by our clients as this specific type of trusted provider
What is a go-to provider?
An employee is at this tier of Passion if they exhibit acceptable levels of effort, stay engaged, and show a willingness and open-mindedness to engage
What is Living Passion?
Assuming a coworker has a hidden agenda or negative intent when they offer feedback
What is Not Living Respect?
Alex notices a minor billing error on a completed security system contract that favored the company. Instead of staying quiet, Alex brings it up immediately to fix it honestly with the customer
What is Living Integrity?
You hit this standard when you possess in-depth knowledge of Phoenix Systems' product features and benefits, and apply it to solve real problems.
What is Living Knowledge?
According to our vision statement, these are the four specific customer needs Phoenix Systems aims to provide for home and business.
What are safety, security, entertainment, and atmosphere needs?