Enterprise
The cost of Enterprise is too high
When you say the cost feels high—can you help me understand what you're comparing it to, or what you were expecting?
Outside of budget, is there anything else holding you back from considering the upgrade?
A lot of our customers—like Redimix and Tosca—initially felt the same when considering Enterprise. But what they found is that with better access control, full audit readiness, and multi-site visibility, the investment paid for itself quickly in reduced downtime, faster decision-making, and better compliance.
The cost of MaintainX is too high
Just so I don’t make assumptions—when you say the cost is too high, is it more about the price point itself, or concerns around seeing a return on the investment?
What we often see is that the cost of doing nothing—unplanned downtime, inefficiencies, emergency parts orders—can end up being far higher. So while MaintainX might feel like a premium upfront, it tends to pay for itself quickly in saved time, better uptime, and fewer fire drills.
Call me in 6 months
Totally get that—6 months…? (mirroring)
Just so I can make that follow-up meaningful—what’s happening between now and then that would make it a better time?
Makes sense. If there’s any chance you’ll be looking to build a business case by then, we could do a quick discovery now and I can circle back with something more tailored. That way you’re not starting from scratch.
We’re currently evaluating Limble and Fiix, I just want to shop around
Out of curiosity, what are the top 1–2 things you’re hoping to improve or avoid based on past experiences?
Here’s what I can tell you based on what teams share after comparing all three:
Fiix: Good enterprise stack, but high IT lift and a steep learning curve—slower adoption on the floor.
Limble: Pretty UI, but tends to break down at scale and lacks deep compliance tools.
MaintainX: Rated #1 for ease of use, fastest to deploy, and built mobile-first for the teams doing the work. That’s why companies like Redimix and Tosca made the switch and saw 50%+ cost reductions and 25-point OEE gains.
Since you’re shopping around, would it be helpful if I sent a side-by-side comparison or lined up a quick 15-min walkthrough so you can see where we shine? That way you can make the best call for your team.
Not interested
Totally fair—I know I caught you out of the blue. Just before I let you go—so I can improve on my end—was it more about timing, or you feel like things are already running smoothly today?
The only reason I reached out is because teams like [Redimix / Future Foam / Public Works Cayman] thought the same—until they saw how much downtime, paperwork, or manual follow-up was costing them. One saved over $60K in parts; another cut downtime by 30%.
If it’s truly not a fit, I totally get it. But if you’re open to it, I can send a quick note with a customer story in your industry—just in case priorities shift.
We only need one feature on Enterprise, so it doesn’t make sense for us
Just so I understand—what’s the feature you’re focused on? And what problem are you solving with it?
If you had access to just that feature today—how would things look different next quarter in terms of time saved, risk reduced, or decisions made faster?
I hear you—it might feel like overkill if you're only looking at Enterprise as a bundle. That said, the reason we group certain features at that level is because they tend to deliver compounding value together—especially across multiple sites or teams. You may only need one feature today—but if your team is growing, merging sites, or prepping for bigger audits, the rest of Enterprise tends to pay off fast.
We don’t have any budget for additional tools
Out of curiosity—is that a hard freeze across the board, or more that new tools need to be tied to very clear savings or ROI?
The reason I ask is, for a lot of ops teams we work with, budget wasn’t originally in place either—but once they saw how much downtime, overtime, and parts inefficiencies were costing them, the math shifted.
I’m running into a meeting, send me an email
Of course—won’t keep you. I’ll send a quick note recapping why I reached out.
Just so I don’t send something generic—are you the right person to talk to about how maintenance is tracked today, or should I include someone else on your team too?
I’ll shoot it over now. If you’re open to it, I’ll include a link where you can grab 15 minutes whenever works best.
All CMMS seem the same, what makes MaintainX any different?
Totally fair—on the surface, a lot of CMMS tools check similar boxes: PMs, work orders, asset tracking, reports.
Where MaintainX stands out is where those tools usually fall short:
We’re built mobile-first, so frontline techs actually use it—adoption is 90%+ in most accounts.
We roll out in 3 weeks on average—not 3 months. That means faster ROI.
We’re the only CMMS where work orders, procedures, inventory, and analytics are all in one place, live, and connected.
So if what you’ve seen so far feels the same, it might be because they are. Want to see how we’re built differently?
I don’t want to bring in my boss until later
Just so I’m on the same page—what would you need to see or confirm before you’d feel confident looping them in?
The only reason I ask is—what we’ve seen is when teams like yours do bring in leadership earlier, it often speeds things up. Especially if we’re talking cost savings, compliance, or time-to-value. Even a 10-minute joint call can help make the business case sharper.
While I’m confident you'll be able to share what you’ve learned about MaintainX, my job is to pitch the value of MaintainX every day. How can we arrange a call with your boss so I can take some of that off your plate in presenting to them?
We’re not big enough to need Enterprise
When you say ‘not big enough’—are you thinking in terms of number of users, sites, or just overall spend?
How ‘big’ would your team need to get to justify Enterprise in your mind?
We’ve actually seen the best ROI from small but sophisticated teams—those with multiple departments, high compliance risk, or aggressive uptime targets. They use Enterprise not because they’re big, but because they’re moving fast and can’t afford silos or manual reporting.
We have competing priorities that we need to allocate budget to
Just so I understand—are those competing priorities more about growth initiatives, compliance, reducing downtime, or something else?
What we’re seeing is that maintenance actually touches a lot of those high-priority areas. When PMs don’t get done or work orders slip through the cracks, it can lead to unexpected downtime, missed shipments, even compliance risk.
I’m too busy and can’t prioritize this right now
When you say ‘Can’t prioritize this right now’, what’s currently on your plate?
The only reason teams like Redimix or Interroll carved out time for MaintainX in the first place was because they were overwhelmed—firefighting, chasing down parts, or stuck in manual work orders. After switching, Redimix dropped their maintenance costs by over 50%.
We’re okay with our current internal system, CMMS is too complicated for us
Out of curiosity, what are you using today—spreadsheets, paper, or a homegrown tool?
MaintainX was actually built for teams just like yours—companies who were hesitant to adopt a CMMS because everything else felt too complex. That’s why Redimix moved from spreadsheets and paper—and within a year, they cut maintenance costs by over 50% and completed nearly 1,800 work orders.
It’s mobile-first, takes less than a day to learn, and we handle setup. If your team can text or take a photo, they can use MaintainX.
This has to go through corporate/IT
Out of curiosity, what’s typically your role in evaluating tools like this—more hands-on for vetting, or more of an internal champion?
The good news is—we work with a lot of teams that need IT sign-off, and MaintainX is lightweight compared to legacy CMMS. No on-prem install, quick deployment, and clearly documented security information.
If it helps, we could prep a short summary or loop in someone from your side early to answer IT’s common questions—security, SSO, integrations. That way you’re not going it alone.
Can you just send me a list of Enterprise features, I’ll think about it and get back to you
Of course—I’ll send over a breakdown of Enterprise features. But just so I make sure the info is actually useful for you, what specifically are you hoping to evaluate?
Happy to highlight which of these would be most relevant based on where your ops are headed. Do you mind if I include a quick ROI snapshot based on your current goals as well?
Usually when someone asks me to send them information, it means they’re not interested. Is that the case or is this just not a great time?
I need to talk to my boss to get budget approved, can you send me more information
Just so I send the most relevant info—what would your boss need to see to seriously consider this? Are they more focused on cutting costs, improving uptime, compliance, or something else?
How about this—I’ll put together a quick summary that covers ROI, real customer examples, and pricing ranges. And if you think it makes sense, we could tag-team a 15-minute call to walk them through it together. Would that help get a faster decision?
We’re not ready to adopt a CMMS
Just so I understand, when you say ‘not ready,’ is it more about time, team bandwidth, or hesitation around change?
The teams we work with often felt the same at first. But when they added up the costs of delays, downtime, or manual data entry—it became clear the bigger risk was doing nothing.
We’re currently using another CMMS
Out of curiosity, what are you using—and how’s it working for your team? (listen for challenges)
What we’ve seen is a lot of teams moved off platforms like Fiix, UpKeep, or homegrown systems because adoption stalled or it was too rigid. MaintainX is mobile-first, rolls out in 3 weeks on average, and is rated #1 for usability—which is why teams like Tosca and Wauseon saw massive gains in OEE, PM compliance, and cost savings after switching.
My VP doesn’t like CMMS
Out of curiosity—do you know what turned them off? Was it complexity, cost, lack of adoption?
That’s actually why teams like Redimix and Ahlstrom switched to MaintainX—they’d had poor CMMS experiences before too. Redimix was running on spreadsheets and cut maintenance spend by 53%. Ahlstrom reduced MTTR by 90% using MaintainX without any legacy baggage.
If it helps, I can arm you with a few customer examples or a short ROI deck that speaks to what VPs typically care about—reduced downtime, compliance readiness, and labor efficiency. That way it’s not ‘just another CMMS,’ it’s a business case.
We want to start with/get the most out of Premium and evaluate Enterprise down the road
Out of curiosity—what would you be looking for during that period to justify Enterprise down the line? Is it based on usage, team growth, or something else?
The reason I ask is: the top Enterprise features—like audit trail, advanced permissions, centralized reporting, and sandbox—don’t really unlock retroactively. If you know you’re heading there, starting with them now ensures the data and workflows are clean from day one.
We’re cutting spend due to economic uncertainty
Out of curiosity—are you focusing more on freezing all spend, or on making sure anything new has a fast and measurable ROI?
Where is your team being hit the hardest right now?
This is actually when a lot of ops teams turn to MaintainX. It’s not just about spending—it’s about protecting against cost spikes from downtime, emergency repairs, and lost work orders.
We need to spend some time getting better at using what we have first before moving forward
Just curious—what are you hoping to improve in the short term? Is it adoption, reporting, compliance, or something else?
Totally fair—and here’s what we often see: teams spend months trying to ‘get better’ at platforms that were never built for the frontline, and still struggle with adoption. That’s why Wauseon Machine ditched their paper + ERP combo and hit 100% PM compliance with MaintainX, while saving $60K on parts.
It sounds like MaintainX is too general, we need a tool specific to our industry
Out of curiosity—what specifically do you need that feels very industry-specific?
That’s actually why teams in [insert industry] are choosing MaintainX. MaintainX is designed to be flexible enough to handle complex, regulated environments—while still being simple for your frontline team to use. Whether it’s FDA, OSHA, or ISO—we’ve got templates, audit logs, and real-time data to support you.
Where did you get this number?
Totally understand—I sourced it from a public database/tool we use for reaching out to folks in operations and maintenance. If it’s not the best number or timing, I’m happy to back off.
The only reason I reached out is because we work with a lot of teams like yours who are trying to get out of spreadsheets or make PMs more reliable—and I wasn’t sure what you’re using today.
Would it be helpful if I sent a quick email with what we do, or should I take you off my list?