Sales
What is the search in ER you should be using daily?
Digital Call Sheet
How often should you have a 121 with your recruiter?
Once a Week
What year was Outsource founded?
1998
You just received a local order from a client with a "National/Regional" tag. What is one thing you MUST verify before we fill the order that is different than your every day order?
Check Xchange to make sure this client doesn't have a specific procedure and protocol
You just received a CTH order for an Admin Assistant, who should you reach out to?
Enterprise
What is the difference between On Call and Overstaff?
On call – Technician doesn’t get sent to the site, has to answer phone, gets paid for 2 hours if so, client doesn’t need to know
Overstaff – pitch to the client, send extra bodies at same rate in hopes all technicians show up
After completing their paperwork, when is a candidate required to have application approval?
If they disclose something on their background
OR
in California every time
Name all 3 of Outsource’s core values.
Willing To
Hooked on the Grind
Pick up the Phone
Your recruiter just came to you letting you know a candidate needs a new Wisley card. What are their next steps to get this to the technician?
Put in a portal request.. do NOT just reach out to their payroll specialist
Outsource has 2 sister companies. Name them.
Crewforce and Skyhawk
What are our three main goals when in a client meeting?
Your recruiter comes to you with an Estaff question you don't know the answer to. Who are you telling them to email?
estaffissues@outsource.net
Name our full executive team.
John Lowell, Steve Ebenhack, Charles Brunner, Smita Abraham, Jessica Vasquez, Carlie Erdmann, Jon Chacon, Shawn Dale, Chris Hubbard, Conor Wellott
Name the report you should have run at least once during the week before leaving the work day on Wednesday.
Missing Timecard Report
Name one of the 3 circles of the Hedgehog Concept
1. Our Passion
2. Best in the World
3. Economic Driver
A client just called wanting technicians tomorrow. There are a few things you should check in ER before placing them (such as previous notes, etc) But what at the company level do you NEED to check in ER to determine if this client is eligible to have placements?
Company Status
List 3 things that a dubbed resume must have.
Updated Outsource Logo at the top of resume, First Name & Last Initial at top of resume, Candidate’s location listed under the name, Follow the template below in terms of work history, education and certifications, Ensure proper spacing through the resume, Save resume as a PDF titled – Resume of First Name Last Initial.
Upload PDF resume into ER under attachments, save as Resume of First Name Last Initial
As candidates work for OST/CRW; must add OST/CRW experience to top of resume in real time
Name one of Outsource’s past names.
Outsource Telecom, Building Technology Staffing, Outsource Technical, Outsource Medical
How many months does a company remain “Active” before being changed to “Lost Billing” if we’re no longer working with them?
6 months
It's Friday and the Weekly Revenue Report just came out! This report has 6 sections. What are they?
Recruiter Spread, SAM Spread, RAM spread, Division/Vertical Spread, Market Spread, YTD Perm
What amount of revenue gets you to become a "Gold", "Platinum", and "Diamond" account?
Gold - $100,000 - $450,000
Platinum- $450,000 - $1M
Diamond - $1M+
Name 2 of the 3 recruiter contests that happened in 2025.
1. Outsource Carnival
2. Motor Speedway
3. Callsmas
CLOSE YOUR EYES.
What is the order of colors on the Outsource logo?
Blue, Green, Yellow (lime green)
What is our preferred method of payment for our clients with NET terms?
Online payment through Versapay
You just finished reading "It's Okay to be the Boss". Can you tell me the author, and finish this title "It's Okay to be the Boss: The Step-by-Step Guide to Becoming the Manager ____ ______ _____"
Bruce Tulgan.
The Step by Step Guide to Becoming the Manager Your Employees Need