Outsourcing

Reading

100

What is Outsourcing?

The relocation of goods and services as a cost-reduction strategy

200

In Latin American, Transnational Corporations such as AIG and Aetna have invested in which countries there?

Argentina, Chile, Brazil, and Ecuador

300

What is the fastest-growing form of bonded labor in today's global market?

Human Trafficking

400

What is Displacement and does it affect the global North, South, or both?

It is taking in to account the number of unemployed due to outsourcing, thus stable jobs are given up and redundant workers cease rotating into new jobs. It mainly affects the global North.

500

Outsourcing of production has been dependent on what over the years? Think of technology.

ICT's- Information and communication technologies. These are things such as fiber optics and technology that can help advance information swapping quicker than the past.

Case Studies/Misc

100

In this case study, Steven McKay mentions how outsourcing electronics is not just about cheap labor, but about local labor relations shaping global industry in what country?

The Philippines

200

President Obama promoted this act to help restore jobs in the United States that would provide tax cuts if companies followed it. What was it called?

Bring Jobs Home Act

300

What are "Pink-collar" jobs?

Women in Barbados are attracted to these types of jobs because of their identification with office work and technology- even though they are clearly gendered.

400

Can you explain the term: "Displacement of Love," which has been termed as the "Global Heart Transplant" by the global North.

It is the displacement of women from the South to care for children as nannies for those who are "privileged" enough to have one.

500

Outsourcing has paved the way for privatization of states. How can this lead to unstable development for developing countries?

Outsourcing provides jobs for host countries for cheap labor. Although jobs are created, they can easily be moved if corporations choose to relocate, thus hurting the host country while the corporation that outsources gains more of an advantage.

Movie- Outsourced

100

Who is the main character and what happens in the beginning of the movie?

Todd Anderson- his whole floor is outsourced to India to train "the new guy"

200

Can you describe the call center in India?

It had to be built, was confined, and a cow wandered inside. It is modern in the inside and "ugly" outside. The word "Fulfilment" is written on the front of the door.

300

In the scene where Todd is teaching the callers to be more "American" , how does Asha respond when Todd tells them that they need to learn more about America?

She tells him that they shouldn't be dishonest or lie to their customers, and she says "I didn't know we have to be deceptive"... goes on to say "But sir most of the products are made in China"

400

When Asha is on call with a man buying a bald eagle statue, what goes on in the conversation and what ends up happening?

The man wants to purchase something and he ends up telling her that she doesn't understand his situation and that it doesn't make sense to purchase products made elsewhere. She convinces him to buy their product since an American made one was $212 more.

500

Explain what happened at the end of the movie concerning the call center and the people who worked in it.

The company originally outsourced to India because it was about one paycheck per 11 people, and so after the NPI was reached the owner outsourced them to China because it was worth 20 people per pay- meaning it was much cheaper.