Week 6
Week 7
Week 8
DSNP
Over all
100

Supplemental Dental Benefits can be offered and administered through: 

  • Aetna

  • Liberty Dental Plans

100

Define Loss of Entitlement (LOE)

Beneficiary has lost either Part A or B of their Medicare Entitlement. 

100

What is the name of the program Aetna has that offers member discounts and other helpful services?

Value Added Items and Services (VAIS)

100

The Care Management Team is made up of four groups:

  • Member Advocate 
  • Care Coordinator 
  • Care Manager 
  • Social Worker 
100

what is DSNP

Special Needs Plan for members eligible for Medicare and Medicaid.

200

On rumba rate what letter do you use to identify Emergency ? 

E

200

What is the document sent to our members that explain how claims were processed?

Explanation of Benefits

200

What do we usually call the brokers who are hired to help sell NextGen Medicare Advantage plans

Strategic Partners


200
  • QMB, QMB+ = _____
  • SLMB, QDWI, QI = _____
  • SLMB+, FBDE = ______ 
  • QMB, QMB+ = always cost share protected
  • SLMB, QDWI, QI = never cost share protected
  • SLMB+, FBDE = varies by state
200

What is TAT

Turnaround time abbreviation.

300

In California there are many ______, also known as _____ 

Individual Physicians Associations, also known as IPAs

300

What happens during the Deductible Stage of a Medicare Prescription Drug Plan?

The member pays the full negotiated cost of medications

300

How long can the rework process for a claim take?


Up to 30 days

300

If the member does not recertify prior to the loss of eligibility, the member is allowed to stay in the DSNP for up to______

6 Months 

300

what is a precertification

Prior approval required before certain services are covered.

400

What is Capitation 

The method of payment in which we pay providers a fixed amount (once a month) for each member service, regardless of the actual number of nature of services delivered.

400

Low Income Subsidy is a program for Medicare beneficiaries that helps with ____-

Reducing, or eliminating copayments, coinsurance, or deductibles for medications.

400

What is a non-keyed claim and how is it handled

A claim received but either not processed or keyed incorrectly, requiring submission through a Quickbase form to the claims department

400

Members are notified approximately ______ prior to losing their Medicaid eligibility and are encouraged to recertify to keep their Medicaid eligibility.

45-60 days

400

what is SNF

Skilled Nursing Facility abbreviation.

500

What is Claim Type used for on HRP

This field Identifies what kind of claim it is, professional (CMS 1500), Institutional (UB04) or Dental.

500

What internal support team can assist you with researching enrollment eligibility inquiries for Medicare members?

Medicare Internal Urgent Support Team (MIUS)

500

What should you tell a member who calls to check the status of a submitted reimbursement?

Reimbursements take up to 45 days to process, and checks are sent 7–14 days after processing.

500

______is a public assistance healthcare program for low-income Americans regardless of their age. ______, on the other hand, is an age-based federal health insurance program that guarantees coverage for individuals ages 65 and over and some younger people with disabilities.

Medicaid is a public assistance healthcare program for low-income Americans regardless of their age. Medicare, on the other hand, is an age-based federal health insurance program that guarantees coverage for individuals ages 65 and over and some younger people with disabilities.

500

What is HMO and what does it require 

MAPD Plan that typically requires a PCP and referrals.

M
e
n
u