Overdraft Basics
ODP stands for.
What is overdraft protection?
The purpose of Overdraft Protection is.
What is to transfer funds from a linked account?
SOC stands for.
What is standard overdraft coverage?
The amount of Paid Overdraft Item Fees a customer can be charged per day.
What is 3?
This report helps determine why a customer was charged OD/NSF fees.
What is D240?
NSF stands for.
What is non-sufficient funds?
These accounts can be linked for ODP.
What are savings, money market, line of credit, credit card?
This is the default SOC election at account opening.
What is opt out ATM/everyday debit card?
Standard Paid Overdraft Item Fee.
What is $36?
Where can customers view OD/NSF notices.
What is online banking?
A customer can have both ODP and SOC.
What is yes?
The increments in which ODP transfers are made.
What is in $10 increments?
The way customers can change their SOC election.
What are online banking, ATM, IVR, branch?
This overdraft amount can be reached without a Paid Overdraft Item Fee.
What is $5 or less overdrawn?
This system is used to access the D240 Report
What is systemware?
This account type is not eligible for Overdraft Grace.
What is Regions Now Checking?
The Overdraft Grace deadline time.
What is 8:00 pm CST?
This transaction detail link displays OD/NSF notices.
What is NSF/OF Fee?
These account types are eligible for Standard Overdraft Coverage.
What are checking and money market accounts?
This happens if the funding account balance is less than $10.
What is the remaining balance transfers and the account goes to $0?
This SOC election can only be changed at a branch.
What is opt out all?
How customers can avoid a Paid Overdraft Item Fee even if negative.
What is positive or no more than $5 overdrawn after processing?
This call wrap reason should be used for Grace discussions.
What is Transactional Questions / OD Grace Period?