The name of Ohio Valley Hospital prior to its 2014 rebranding.
What is "Ohio Valley General Hospital"?
200
In Greek mythology, this monster was defeated using a mirror.
What is Medusa?
300
These are 3 things expected to be completed for the "A" in AIDET.
What is Smile, Make eye contact, Greet the patient and their visitors?
Also: Knock prior to entering the room, request permission to enter the room.
300
This is how many patients admitted to OVH as an inpatient will receive a survey.
What is 'all of the patients'?
300
This is the decade that Ohio Valley Hospital (Known as McKees Rocks Hospital at the time) was established in Norwood, a neighborhood of McKees Rocks, PA, by Dr. Samuel McCune Black.
What is the 1890's?
300
According to the Cleveland Clinic: Quality Healthcare & Safety video, "Quality and Safety starts with..."
What is "me"
300
The FIRST TWO TEAMS to **BUZZ IN** will participate in a best two out of three Rock, Paper, Scissors game!
*****Rock, Paper, Scissors Challenge*****
[[[Best 2 out of 3 between the first team to buzz in and the second team to buzz in]]]
400
Perform a [demonstration] of how you would Acknowledge someone else in the room.
Key points: Knock on the door, acknowledge them by their preferred name, smile, greet them in a friendly manner
400
This is what the HCAHPS acronym stands for. (Credit given if 2 out of 6 correct!)
What is Hospital Consumer Assessment of Healthcare Providers and Systems?
400
This was the first nursing graduate from Ohio Valley Hospital School of Nursing.
Who is Annabell McAnulty?
400
This is the number family or patients can call if they have concerns regarding their care.
What is 4444?
400
Famous quotes from this Shakespeare play include:
-To be, or not to be: that is the question.
-This above all: to thine own self be true.
-Brevity is the soul of wit.
-Now cracks a noble heart. Good-night, sweet prince;
And flights of angels sing thee to thy rest.
What is Hamlet?
500
This is the term used to describe how you can elevate yourself or your co-workers in the eyes of our patients.
What is 'Manage up' ?
500
This is a term used to describe the HCAHPS results which are considered positive for the hospital.
What is "Top Box" or "Always scores?"
500
This is the methodology Ohio Valley Hospital uses for Quality Improvement.
What is the Six Sigma approach (DMAIC Define Measure Analyze Improve Control)
500
What one of the people in the elevator was thinking about in the "Empathy: The Human Connection" video.
What is:
"Just found out he's going to be a dad"
"Wife had stroke; worried how he will take care of her."
"Recently divorced."
500
This is the record label Michael Jackson first recorded on.