Enrollment
What is the next action for: terminated-licensed expired.
RE-ENROLLMENT
CASE STATUS XX
Awaiting Destruction, No Bills should Pay.
CA-16 IS FOR?
TRAUMATIC INJURIES
Fax number for auth (DEEOIC)
FAX #: 1-800-882-6147
Billing Agent
RETURN TO PROVIDER
who processes a claim?
CASE EXAMINER (CE)
what is the code type for 99205?
WHAT TAB DO I USE TO LOOK FOR PROVIDER STATUS
PROVIDER/PRVIDER LIST
what template is used for triage?
OWCP ID:
Claimant ID:
Caller’s name:
DOS:
Diagnosis Code:
CPT Codes:
Received Date:
Authorization#:
Authorization status:
Reason for call:
Resolution provided to caller:
Reason for Escalation:
how many digits does a provider ID number has?
9-Digits
DEEOIC HAS TRAVEL SERVICES FOR ALL EXCEPT?
AIR TRAVEL
Authorization can be request via:
Triage, Fax, Web, Mail
WHAT IS THE PROFILE TO ADD USERS
WHERE DO I FIND "MY OPEN TICKETS"
SERVICE REQUEST/ RECENTLY VIEWED/ MY OPEN SERVICE REQUEST
what does DEEOIC STAND FOR?
Division of Energy Employees Occupational Illness Compensation
The claimant accepted conditions are determined by DOL true/false.
TRUE
WHAT DOES PX STAND FOR
PROCEDURE CODE
what are the 3 ways to look for a NOT PROCESSED authorization in the mailroom?
originated fax/ OWCP ID/ CLAIMANT ID
WHAT OPTION DO I SELECT TO CREATE A TICKET FOR CLAIMANT "062433319 "
NEW SERVICE REQUEST
Submission mode " WEB INTERACTIVE"
Enter(key) bills directly in WCMBP
STATUS C4 MEAN?
SFC-DOS IS WITHIN THE 180 DAYS OF THE END DATE(DOI), SERVICES MAY BE PAYEBLE. SOME SERVICES REQUIRE A AUTHORIZATION. IF DOS IS AFTER THE 180 DAYS, SERVICES ARE NOT PAYEBLE
ICD-10 codes are dx codes, dx codes can be used on 1500&UB-4. true/false
True
UNDER WHAT TAB IS THE "LOCATION" OPTION FOR PROVIDER
SHOW
YOU CAN'T VERIFY (ADDRESS) FOR CLAIMANT IN SALES FORCE TRUE/FALSE
TRUE