Concept & Knowledge
Named the Clients? Where are the stores located?
France - Noz & Fidam
Give me prices
Let the supplier know that our prices are competitive and the price depends on the quality, composition, and design of the product and french trend
I have 3 containers in my warehouse / What benefit will fit the best?
We buy big quantities
First important question about the lot?
Product, Quantities, Reason, Location
What do you ask when the supplier does not have a overstock available?
Have you ever had?
What do we look for?
Closeouts
Payment terms
Depends on the negotiation with the buyer
Don't want to affect my brand in the market / What benefit will fit the best?
We don't compete in your local market and we don't do e-commerce
Question to determine the longevity of the lot?
For how long have you had the overstock?
What would be the best question to ask if the company has previous overstock history?
How do you handle the overstock?
If the decision maker is not available what should you do?
Ask for the important contact information (email, phone number)
What do you do when the supplier says that they don't have closeouts.
Ask relevant questions about the company's overstock history.
How do I know you're not a scammer? / What benefit will fit the best?
We are 0% risk, we pay before everything gets ship to france we pay wire transfer
Taking into account our concept, what question should be asked to determine if we can work with the lot or not.
Ask for retail price, wholesale price and discount price
Question to find what type of business activity do they have.
Are you a manufacturer... distributor. Do you export
After greeting the person who answers the phone, what do you do next?
Ask for the decision maker
Other solution available / Other offers
Let the supplier know that it is better for them to sell their products through that channel and that we will get back to them in a month.
Out of business/what benefit will fit the best?
We can give you cashflow, and you won't continue paying for storage and we can give you a global offer.
Question to ensure that we can work with the lot when it is located in another country.
Can you invoice us from USA/CAN/HISPAM/BRAZIL?
How can we know if we need an authorization letter from the company?
Do you carry Branded goods?
How many times do we need to mention the name of the person in charge during the call to customize it
3 times
I've tried many times with you and never get a deal.
Show empathy to the supplier and ask discovery questions about the previous negotiation and demonstrate a commitment for a new business opportunity.
Based on the product /what benefit will fit the best?
We don't require a minimum per SKU
Question to assure that we can work with all the products available.
Do you own the brand/do you have the authorization letter?
Question to gather information about the quantities of previous history of unsold items.
Usually when you have overstock do you have large amounts?