Peer Support
Listen, Reflect, Validate, Allow For Silence, Say Thank you
What are Active Listening Skills?
Difficulty controlling the influence of stress arousal on how we thin, feel, behave and interact with others. *can happen when we are "triggered" into survival brain
What is Dysregulation?
Focus on the Consumer
Remain Curious
Be Concrete
Respond with Compassion
Be Confident
What are the 5 C's?
-Act Passed by Congress is 1996
-Requires Protection & confidential handling of protected health information (PHI)
-Mandates standards for health care information on electronic billing
What is HIPAA (Health Insurance Portability and Accountability Act)?
The things you do to keep yourself well, and the things you do to help yourself feel better when you are not feeling well.
What are Wellness Tools?
A process of change through with individuals improve their health and wellness, live a self-directed life and strive to reach their full potential.
What is Recovery?
A cluster of Cognitive, behavioral, and physiological symptoms indicating that the individual continues using the substance despite the significant substances related problems.
What is Addiction?
A negative set of beliefs that a group or society holds about a topic or group of people.
What is Stigma?
-Talking to someone about a client without a release
-Throwing records away without shredding
-Looking up a "Celebrity" clients information, when you aren't involved in the case
What are Violations of HIPAA?
Things that may bring up uncomfortable or distressing feelings, or may make an existing situation worse.
What are triggers or stressors?
Introduce self, Announce time limits, Establish guidelines, Establish icebreaker, Say thank you, Close group
What is Group Facilitation?
Unwillingness to attend treatment, refusing healthcare, avoiding social services, relapse, lapse, Isolation...
What are Negative Impacts of Stigma?
Reactions of the Peer Specialist that stem from their unresolved conflicts and personal vulnerabilities activated through their profession work.
What is Countertransference?
Name, Street Address of Client, Birthdate, SSN, MRN, Diagnosis, Dates of Service, Facial Photograph...
What is PHI (Protected Health Information)?
Internal and may be unrelated to reactions to stressful situations.
Subtle signs of change..
What are Early Warning Signs?
Willingness to learn, enthusiasm for the job, empathy ability to communicate effectively, compassion..
What are the "Basic Attributes" of a Peer Specialist?
Being in nature, journal writing, playing an instrument, therapy, looking for miracles, meditation, understand the power of "no"
What are Nurturing tools?
The client's unconscious shifting to the Peer Specialist his or her feelings, attitudes and fantasies ( both +/-) that are reactions to significant others in the client's past
What is Transference?
Don't talk about clients in public areas, use secure computer password, don't leave areas that contain PHI unlocked, don't share client information on Social media websites..
How to Prevent HIPAA Violations?
Hope, Personal Responsibility, Education, Self-Advocacy and Support
What are the 5 Concepts of WRAP?
Use their own lived experience to inspire hope among a group of people that need it most
What is the "Primary Role" of a Peer Support Specialist?
CSS- Community Services & Support
PEI- Prevention and Early Intervention
INN- Innovation
WET- Workforce Education and Training
CF/TN- Capital Facilities & Technology
What are the five components of the Mental Health Services Act?
Power Differential, Staying focused on one's role with the consumer, avoiding the "rescuer role"
Why are Boundaries important?
Service Provider Individualized Recovery Intensive Training
What does SPIRIT stand for?
Final Jeopardy
Describe how you feel when you feel well
make a list of things you need to do for yourself everyday to keep feeling well
Compile a reminder list for things you might choose or need to do on any day
What are the 3 parts to the Daily Maintenance List?