E & E
ERTS & Reciprocity
Disability
SFA
COB, Emails, & Life Insurance
100

For initial eligibility, a member that has 110 work hours for July, then 105 for August will be eligible for what month?

October

100

Regarding a member working for a local that is outside the FMCP jurisdiction, what is shown under “Work History” to indicate this?

Employer shows as “Incoming Reciprocity” and the local the hours are from

100

True or False

When drawing an SSI check, member may receive remaining FMCP disability checks.

False

100

On WEX system, what will indicate that more information is needed on a transaction?

The “I” under the “Flag”

100

What should a CSR first do if an attachment on an email is Jpeg, Word, or a picture?

Convert to PDF

200

After verifying the member qualifies to make a self-pay, what would need to be checked for before quoting this self-pay?

Check for credits on the account

200

True or False: 

In “Work History”, a member is NOT receiving SFA deposits if there are amounts on the same line for SFA and there is INR on the same line in RED.

True

200

This question should be asked by the advocate when a participant states a disability is due to an accident.

Is it work related?

200

How would a CSR know if an expense requires a letter of medical necessity for it to be eligible under WEX?

Check under FSA store on the eligibility list

200

Retirees, Single Employers, and Kaiser/HMO do not require this form.

Spouse form

300

A pension letter and what other document is required for a non-Medicare, bargaining member transitioning from an active plan to an unsubsidized retiree plan? The member wants to pay using his checking account.

Bank Auto Draft Form

300

ERTS term that matches this statement: Outstanding approvals.

Confirmation Queue  

300

All participants with a substance abuse disability must be this.

Inpatient

300

In the WEX system, what does the “x” under “Flag” mean for a transaction?

The transaction has not been validated and has the suspended the account.

300

Failure to return a working spouse form will affect medical and what other benefit for the spouse?

Prescription/Sav-Rx

400

Other than being at least 55 years old and drawing an industry pension, what other requirement would a bargaining or non-bargaining employee have to meet if wanting to retire?

Must be eligible 48 out of past 60 months with FMCP

400

To search hours for a member in ERTS will require what 2 pieces of information?

Home local and work local

400

What may a member have to do if there is not enough work hours, banked hours before the disability credit hours begin to cover the eligibility?

Make a self-pay

400

What is listed in WEX under “Manage Repayments”?

Denied or Non-covered expenses

400

What is the form needed if NO enrollment form is on file and next of kin is to fill out life insurance forms?

Affidavit

500

In V3, how would a CSR know if a retired member has an active bank draft set up to pay premiums?

Check mark on “Recurring” on EFT Bank Draft

500

ERTS term that matches this statement: Used to locate FMCP member’s hours.

Remittance Incoming

500

All participant's in this FMCP plan does not have disability benefits.

Plan 18T

500

This is the indicator in WEX that a payment has been approved to send check.

PRB

500

What is the form needed for an underage beneficiary?

Minor Beneficiary form

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