RGRV
C10-US-02 : Certifications: Shake/sundae machine certification completed within the last 12 months.
It is a yes or No question or Points
Its Points 2
Nothing
Curbside Total Fulfillment time
135 Seconds
Owner Operator should call or contact Vicki or Ecosure if they want to dispute the food safety visit.
Ecosure
The Fresh Beef finding is only marked for CFV
YES or NO
NO,
A or B, which one is scored Question
A) S6-US : Speed of service - Order End to Present End (OEPE): ≤120 seconds for the hours matching the evaluation.
B) S7-US-01 : TRENDED Speed of service - OEPE: At or below Business Unit average.
A
What date must the Self-Serve Beverage bar be removed?
12/31/23
Level1, Level 2, and Level 3: how many CFVs a year and how many days between CFVs
Level 1 2
Level 2 3
Level 3 4
30 days between the next step
FS 7 Manager on duty can not demonstrate one step to perform corrective actions?
Do you Coach to Cite
Coach FS 7 one is coach and 2 or more cite
What is ABCD2
Affordability
Breakfast items
Chicken
Digital & Delivery
C10-US : Cold Beverage Equipment: Clean.
What are you checking for this Question?
If items are stored in front of the Co2 tank, do you coach or cite.
Coach (Have the restaurant relocate the items so the tank remains accessible.
Steps If CFV does not meet standard.
§CFVs that do not meet standard group message FOL & FBP
• NSN, Org, Score, & Omni Channel
• Strengths & Opportunities for Omni Channel and Behind the counter
•Don’t mark complete until approved by FOL
If you see a box of toys on the floor, do you coach or cite
FS 17, you cite
What are the 5 Hero KPIs on the WCFO Poster?
Digital 50% of Sales
Digital EAD @ 80%
OEPE -10 SEC
Overall Voice Accuracy 80%
Digital Education 5 of 5
What is our Team Motto
“Leave the restaurants better than we found them”
When the grandfather in the CO2 detector sensor units needs to be replaced,
Units will not meet global Operations PACE Standards beginning January 1st, 2026
Share any 3 changes added for the curbside question for more clarity.
Numbers in sequence
Safety Vest
Minimum two stalls
How many Critical food Safety fails for Patty's patch for 2024.
56
4.7%
2025 Operations Process to Cure What is the timeline for Cure Visit # 1 and Cure Visit # 2
Cure visit # 1 48 hr notice 60 to 90 Days after Help visit # 2
Cure Visit # 2 48 hr Notice 30- 60 Days after Cure Visit # 1
Share any two add-on reasons for more clarity under the shift manager part of RGRV
hourly projections/forecasting not reviewed in advance of shift starting
⃝ lack of communication with Production Area Leader(s)
managers not adjusting eProduction levels with volume changes
managers not reacting/repositioning when conditions change
managers not reacting/repositioning when conditions change
next shift not set up effectively
not anticipating the guest's needs
Explain when a restaurant needs to use Bluetooth-enabled table tents and when the restaurant can use non-technology table tents.
Restaurants with more than 150 seats and/or seating across more than one-floor level require a Bluetooth Table Service locator system with technology-enabled Table Service Tents. All other restaurants require non-technology-enabled Table Service Tents.
DT 7 OEPE breakdown for the points
120" or less - 8 pts
• 121”-140” - 7 pts
• 141”-160” - 5 pts
• 161”-180” - 3 pts
• 181”-190” - 1 pts
• 191” or greater - 0 pts
US Restaurant Food Safety: what's a vision
Build customers' love and trust in McDonald's food and Brand.
A new set of KPIs for Segmentation 2025
Drive-thru OEPE 25%
Drive-thru OSAT 10%
Drive Thru Bottom 2 box 15%
In-Restaurant R2P 15%
In-restaurant OSAT 10%
In Restaurant Bottom 2 box 15%
Delivery STAR Rating 5%
Delivery Restaurant Time 5%