CI PM Collaboration
When a student is starting a new course, the PM should discuss the Cohorts, Course Announcements, Course Tips, Welcome email, and the WGU Connect ______ during the call
Course Community
When approving a course or a new Term, PMs shouldn't set course dates any longer than ______ weeks.
8
Every email from a ST to a PM should include their ______ for the week
Goals
"A goal without a ______ is just a dream."
Plan
Pacing performance indicators include 1 course completed within the first 2 months and 6 CUs completed within the first ______ and when met and are intended to predict student OTP success outcomes
4 months
PMs and CIs must be logging ______ notes in Salesforce to ensure that both are fully informed of the student's situation.
Detailed (we also would have accepted thorough)
All students need to understand that time investment and rigor of ______ courses should not be underestimated because they must meet a high industry standard in order to pass
Certification
PMs should use coaching techniques to cultivate ST habits to visit the ______ proactively to learn skills like note-taking and memorization.
Academic Coaching Center
One reason our program outpaces BSCSIA is because we PLAN Terms with students rather than blindly approving courses according to the ______.
Standard path
SMART goals are always Specific, Measurable, Achievable, Relevant, and ______.
Time-bound
Every PM note should include which ______ the student is using, how far along they are, which parts of the course are causing challenges, and their goals looking forward.
Learning resources
If a course has multiple pacing guides available, it's in the student's best interest to start out by using the ______ pacing guide
Fastest
If a student has 1 course passed 3 or 4 months into their Term, and their OTP is in peril, the PM might consider approving a ______ course
SaveMe
One reason our team outpaces the other BSIT teams is because we have a dedicated ______ to get help for our challenging or complicated student situations
Term Planning Lead (we also would have accepted Patrick)
The excel Term Pacing Tool only works correctly if you open it in the ______.
Desktop app
The Intro to IT CI group has developed the ______ so that new WGU students can take notes in an effective and organized way, and essentially learn how to "go to school" in the unique WGU learning model.
Study companion
PMs and STs should remember that for some courses, CI availability may be limited due to a high volume of required meetings for ______.
Multiple attempts
Reviewing notes every ______ during busy times helps to prevent students from getting the "starting over" feeling
Day
"If you're not ahead you're ______"
Behind
PMs should avoid setting course end dates for when they're going to be ______, holidays, and weekends.
Out of office
WST encourages "______ Voice" so that student-facing faculty are consistently reinforcing messaging to students
One
PMs can maximize how ______ current and future Terms will be by approving no more than one heavy cert course and no more than one quick/light course per Term.
Balanced
PMs can start sending ______ between weekly calls to students so that they will start to follow through on their plans
Accountability texts
PMs should use coaching techniques to cultivate ST habits to always have a ______ plan for when "life happens"
Backup
When students get busy and don't have hours on end in a day to work on their course, they must maintain ______-activity by using Udemy, youtube, the Anki app, etc.
Micro