Garnishments
When You Determine A Garnishment Is The Next Step And Have Located A Bank To Issue A Garnishment To, What Resource Will Tell You If The Bank Accepts Out Of State Garnishments, If They Need A Diverted Garnishment, And What Fax Number They Use?
The Bank List
What Payroll Taxes Are Associated With Transit And Only Apply If You Work In Specific Areas In Oregon?
TriMet And Lane Transit District
If Payment Needs Transferred From DOR To OED How Would You Do This?
Resubmit On The Payment Springboard In GenTax
If There Is No Collection, What Springboard Do You Notate A Call Note On?
Customer
Where Do You Go To Complete An FDS Search?
Customer Springboard, Other Tab, FDS Search Sub-Tab
What Items Cannot Be Added To A Garnishment You Issue?
Any That Were Managed In And Not At The Collections Warrant Stage And OAA
Typically When A Return Is Suspended, What Is The Reason?
They Are Reporting Taxes For A Tax Type That They Do Not Have Associated With Them In GenTax. For Instance: Filing TM Without An TM Account
If Payment Needs Transferred From OED To DOR How Would You Do This?
The Fund Transfer Request Option In Frances
We Standardly Receive Lien Payoff Requests, Who Requests These And How Are They Sent?
Title Companies Via Fax
If You Pull A Lien Renewal Work Item And Determine You Will Be Renewing It, Who Does This Work Item Go To?
The Warrant Clerk.
DAILY DOUBLE: What Are The Two Types Of Bank Garnishments You Can Issue?
What Is The Difference?
FIDM Bank And Bank
FIDM Bank - A Bank That Tells DOR That A Taxpayer Has An Account In Accordance With Federal Law
Bank - A Bank Source Located Through Payments, A Registration, Or Some Other Source That Is Not FIDM
What Are The Four Depositing Frequencies Associated With An OQ?
Quarterly
Monthly
Semi-Weekly
Daily
Name 5 Of The 9 Options To Search For A Payment By
Check #
Transit
Deposit From/To Dates
Account
Amount/Amount Range
Effective From/To Dates
Payment Type
Source
Deposit Type
DAILY DOUBLE: What Are The Four Holds RA1s Utilize?
Adjustments, Funds Transfer, Promise To Pay, Payment Plan
Which Unit Is Responsible For Processing OQs, Closing Payroll Accounts, Removing FTFs, And Processing TriMet Waiver Requests?
ARU
If A Business Has A Lien Filed Against Them But Has Sent In a Business Change In Status Form To Close As Of Commencement And Remove All DOR Imposed Balances, What Happens To The Lien?
The Lien Stands Until The Lien Fees Are Paid. Once This Is Paid The Lien Will Release Automatically Within 30 Days.
DAILY DOUBLE: What Are The Names Of The Penalties Associated With Not Filing Returns And Their Percentages?
Failure To File Assessment 25%
Failure To File Penalty 20%
Failure To Pay Penalty 5%
DAILY DOUBLE: What Is The Difference Between Transfer, Resubmit, And Redirect
Transfer: Best Used When A Full Payment Needs To Be Moved To Another Period, Account, Or Customer Regardless Of Voucher Type
Redirect: Best Used When A Single Payment Needs To Be Distributed Between Multiple Periods, Accounts, Or Customers (Such As For Bulk Garn Payments)
Resubmit: Best Used When There Is An Attributes Tab
When Taking A Card Payment What Pieces Of Information Needs To Be Notated?
Debit Or Credit Card
Account And Period(s)
Amount, Service Fee, And Total
If Debit: Associated Bank
Transaction ID
Email Address
Name On The Card
DAILY DOUBLE: Why Might A Payment Plan Default?
Stacking Of Debt
NSF Payment
RCI Payment
ACH Info Not Returned
Missed/Misapplied Payment
Taxpayers Being Wage Garned Have 25% Of Their Wages Withheld But Can Request A Garnishment Modification If They Have A Hardship, What Percentage Can You Reduce The Wage Garnishment To Without Having The Taxpayer Fill Out A Financial Statement?
15%-24%
This Is a Temporary Adjustment, If The Taxpayer Needs A Modification For Under 15% They Need To Fill Out A Financial Statement.
Important: Getting On A Payment Plan Will NOT Remove Any Type Of Garnishment
What Are SRP/TOP Offsets And How Do They Work?
TOP - Treasury Offset Program Where DOR Will Receive Federal Income Refunds To Offset DOR Debt For PTAC Or WH Debt Only.
SRP - State Reciprocal Program Were Federal Vendor And Non-Tax Payments Are Offset To State Agencies.
This Also Works In Reverse And Federal Agencies Can Grab Refunds/Overpayments For Their Debts Just Like We Can
If A Payment Has Been Written Off What Do You Do?
Locate Why The Payment Has Been Written Off (Commonly Because Of A Missing WR) And Advise The Taxpayer That For The Payment To Have The Write-Off Reversed And The Payment Applied They Will Need To File
What Is The Difference Between Cancellation And A Write Off?
Cancelation: Permanently Removes The Debt For A Closed Business, This Debt Cannot Be Collected On Or Escalated To A Field Agent And All Reasonable Actions Have Been Taken To Determine We Cannot Collect It.
Write Off: Temporarily Removes The Debt For An Open Business, This Debt Will Come Back Into Play Once We Have New Information And Regain The Ability To Collect. Examples Could Be The Balance Is Under The Garn Amount Or We Cannot Locate A Usable Garn Source
When Completing The Full Research Note There Are 6 External Sources Checked, What Are They?
TLO, SOS, Frances, Unclaimed Property, Bank List, Google