Ways of Knowing
CNO Competencies
Leadership
Palliative Care
100

Personal: If you were in Dannie’s shoes, how might you feel if you were discharged without engaging in advance care planning?


Various answers, critical thinking/reflection question.

100

Collaborator: Name 3 interprofessional team members that could benefit Dannie’s palliative care team?

PT/OT, PSWs, home care, neurologist, dietician, social worker, mental health support, case manager, music therapy, etc.

100

What is one communication strategy we can use to promote leadership?

“Yes and…”, active listening, effective communication and documentation, etc.

100

Define palliative care in your own words

“...it means they are living with a life limiting disease and the focus is on relieving symptoms and maintaining their quality of life” - Jenni 

200

Aesthetic: What strategies can we use to engage in difficult conversations with young adults facing life altering chronic illness?

Various answers ex: be direct, use real life examples, use conversation cards, use a workbook, etc.

200

You check your phone after your shift and notice a coworker has posted on social media, expressing their sympathies for “the young lady on my unit that has MS and cannot hold her bladder”, which role is this action directly in violation of?

Clinician, professional (2.8), leader

200

How can we be a leader in ACP?

Initiate conversations at appropriate times, provide conversation starters or real life examples to ease conversation and allow time for reflection and consideration.

200

In which Canadian province are advance requests for medical assistance in dying permitted as part of advance care planning? (3 guesses)

Quebec! (Canadian Medical Protective Association, 2023)

300

Ethical: Dannie’s father approaches you, upset that Dannie has assigned her husband, Keith, to be her substitute decision maker. He tells you Keith leads with his heart too often, and he wants to make himself the SDM. What can we tell him?

Counsel Dannie’s father that this is her choice; he can speak with Dannie if he feels this is an issue, but it is ultimately up to her, etc.

300

Dannie was initially approached by a member of the palliative care team who did not effectively explain the purpose of palliative care, causing fear, and left due to ‘awkwardness’ while Dannie was still upset and confused. Name two roles this team member was not displaying in this interaction?

Clinician, communicator, coordinator (wrong time to approach?), educator, etc.

300

List 2 qualities of a clinical leader?

Ex: integrity, respect, humbleness, humor, good communication, assertive, good at listening, transparency, self- awareness, calmness under pressure, knows when to stand their ground and what battles to fight (Booher et al., 2021, p. 1576)

300

How often should advanced care planning be reassessed?

Every 1-2 years, or with any major life events or changes (The Canadian Hospice Palliative Care Association & ACP Canada, 2024).

400

Ethical: When you come on shift, Dannie tells you that last night’s nurse was ‘awful’, and that when she experienced bladder incontinence during the night, the nurse gave her a brief, and told her to “change it yourself, your hands work just fine, and other people need my help”, what can we do about this?

Report Dannie’s stated comments to charge nurse/nurse manager, apologize for Dannie’s experience, show Dannie where/how her feedback can be heard, etc.

400

Dannie’s father has brought Dannie’s daughter to visit Dannie in the hospital as a surprise, despite Dannie’s wishes. He asks if an exception can be made just this once. What can we do?

We could ask Dannie again today, but ultimately the decision is hers. If she says no we must advocate for her decisions.

400

How can staff nurses improve their leadership skills?

Practice effective communication skills, practicing collaboration & coordinating teamwork, and increasing understanding of others, develop critical thinking skills, improve competence, empower the team, etc. (Boamah, 2019, p. 1006 & Booher et al., 2021, p. 1574)

400

What are some barriers to accessing palliative care as a young patient?

High unmet needs, frequent aggressive EOL care, high costs, late ACP, stigma, etc. (Abdelaal et al., 2022)

500

Empirical: Why is palliative care under-utilized in young people facing chronic illness?

Late referrals to palliative common; one study showed up to 43% of young people experiencing life limited chronic illness had no palliative care involvement prior to death, stigma, need for dedicated, age-appropriate palliative care teams (Abdelaal et al., 2022).

500

Dannie asks you if her daughter is at risk for developing MS as well, how can you answer as a good educator?

Develop a learning plan together, assist Dannie to understand the information she is seeing online, find evidence for Dannie ourselves

There is ~1.5% chance of passing symptomatic MS from a parent to a child (Multiple Sclerosis Society, n.d.).

500

How can leadership help Dannie on an individual basis?

Advocate for her needs, coordinate care, address learning gaps, be transparent and empower the team to do the same.

500

What are 3 concepts or facts you learned about palliative care participating in Dannie’s case?

You've accomplished our SMART goal!

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