Indirect
Leadership
Leadership
According to Colin Powell, you will know if you're a good leader when people follow you if only out of curiosity, if __ __ ___.
What is "they trust you"
Poka Yoke is a creative process of ___ ___.
What is "error proofing"
The way in which a project is organized is referred to as the ___ ______ _____.
What is "work breakdown structure" or WBS
Once Value Co-Creation projects are underway, they need to be protected and nurtured with ____ status.
What is "incubation"
The main drawback for using IRR as a decision tool is that it does not consider this for the project.
What is "magnitude" or "size"
In the 6 influence tactics, continuously asking your customer to provide or participate in even small things can help them be persuaded by you. this is called ___.
What is "consistency"
According to Simon Sinek, Leaders are those who are able to clearly talk about ___ ___ ___ to others.
What is "what they believe"
FMEA is a rigorous process designed to ___ ____.
What is "prevent failures"
Invented by Henry L. ____ and not to be confused with a project "plan", a graphical representation of the PROJECT SCHEDULE is known as this.
What is a "GANTT" or "Waterfall" chart
The 6 barriers to change include: cost, time, people, capacity, creativity and _____.
What is "resistance"
The output of this decision tool is usually expressed as a monetary value and does take into consideration the time value of money.
What is "NPV"
Taking some time before responding and not always being available for meetings can help create the impression of ___, which is a principle of persuasion.
What is "scarcity"
Thinking "hats" is a technique conceived by Quinn De Bono. The white hat is "Objectivity", the blue hat is for "Organization", and the red hat is this.
What is "Intuition" or "Gut Feel"
Whereas LEAN is focused on eliminating waste, Six Sigma focusses primarily on reducing ___.
What is "variation" or "variability"
Time, Cost, and Scope for a project are known as the ___ ______.
What is "triple constraint"
When you want to Co-Create with your customer if very important that you do not do this prior to your meeting or you could kill creativity.
What is "over prepare"
Always larger than the interest rate, companies use this to determine if an investment should be approved.
What is the "hurdle rate"
Priming customers so that they will be more influenced by your big pitch moments is called ____.
What is "Pre-suasion"
In the 6 leader actions, INSPIRE means… we share our vision, ask about their workload, and then ask them to do this.
What is "Volunteer" or "Follow"
Named for a size of paper... This ONE-PAGE-STORY is a must have for CI projects.
What is an "A3"
Milestones differ from Tasks in project management because milestones don't consume any of these.
What are "resources"
Value Co-Creation projects do fail, so both parties must have an appetite for ___.
What is "risk"
When using the VIR, a project should be declined if the index is __ ___ ___.
What is "less than 1"
This is the maximum number of Objects you should have on a PPT slide to maximize reception and memory.
What is "6"
Truly coaching people is all about this.
What is "asking question, not telling what to do" or "helping people solve their own problems"
If you need to prioritize options or ideas for projects, then the best visualization is a ___ ____.
What is a "pareto" chart
The longest chain of dependent tasks which dictate how long the project will take to complete is known as the ____ ____.
What is the "critical path"
Henkel's MOST IMPORTANT CRITERIA (which must be met before undertaking a Value Co-Creation project) is _____ to ____ ____.
What is "willingness to share value"
If a customer doesn't prefer a particular financial metric then this may be the best instrument to use in a sales presentation that involves some up-front costs.
What is "NPV" net present value
The equation 1+1=0 reminds us to ALWAYS avoid doing this.
What is "reading full sentences on slides"