KPI
KPI stands for..
Key Performance Indicator
There are this many High Violations on Ecosure audit
14 High Violations
200 Bonus Pts - Name all 14
Name the categories in Prime Cost
Food Cost, Labor, Overtime
GEM stands for
Guest Experience Measurement
PRG stands for
Panda Restaurant Group
What categories are in the KPI scorecard?
People, Guest, Financial
100 Bonus Pts - What was NP Regions P3 Rating?
Hot holding food is a Medium Violation when is falls between what temperature?
126-139
100 Bonus Pts - What is the temperature for hot holding for High Violation?
What is the area's overtime expectation?
Name an example to achieve this.
0 Overtime
Always recruiting, properly scheduling, etc.
What is the company's overall current GEM score?
60.4%
This famous Panda Express dish was introduced to our guest in 2010 and received the MenuMasters Award for the Best New Menu Item of the Year
Honey Walnut Shrimp
What does the green and red colors means on KPI Scorecard?
Green top 10% of company, Red bottom 10% of company.
I am a cold holding item and my temperature is at 59, what violation am I?
Medium Violation
Labor % should be no more than how much percent?
10%
What rating score counts towards store overall GEM score?
Scoring 5's
This American Chinese Original is a hybrid symbolizing "A bridge between two cultures"
Chork - Fork & Chopstick
Name one sub-category from the People category
2+Mgrs, GM Vacancy, 3+ cooks, hourly turnover
What is the proper concentration for sanitizer?
150-400ppm
50 Bonus pts - What does ppm stand for?
100 Bonus pts - Damage test strips are a High Violation? T/F
150 Bonus pts - No test strips available is Medium Violation? T/F
Our area's food cost goal is?
Under 1.1%
This is currently the highest GEM score in NP Region, what is it?
100%
100 Bonus Pts - What store in our area is it?
What city and state did we open our 2,000th store?
Manhattan, New York
What are the 5 sub-categories in the Guest
Food safety, GEM OSAT, GEM OSAT vs PY, Drinks per transaction, Drinks per transaction vs PY
There are 5 or more flies in the dish washing area, what violation is this?
Fly Activity - Medium Violation
50 Bonus pts - What would make it a High Violation?
What was the overall CP$ Potential for NP Region is P4?
GEM score only changes every period. T/F?
False - it changes daily
100 Bonus pts - How does it change daily?
This is the only state we do not have a Panda Express in
Vermont