OPERATIONS
Walk me through the recipe for CB3 Batch 1?
1. place chicken on fryer A. at 350 degrees for 2 min and 30 sec
2. Fry bell peppers in same basket for 5 sec
3. fry string beans in separate basket for 15 sec in fryer A
4. Heat clean wok over high flame and add soybean oil. Add ginger garlic and stir for 5 second
5. Add 3/4 sauce and stir until sauce boils (medium flame). Turn off flame
6. Add chicken, bell peppers and string bean. Stir and toss until ingredients are coated.
7. Add sesame oil. Stir and toss
What is meaning of actual/theoretical?
Actual is going to be based on what's on the POS/ theoretical is everything out of the store
When calibrating a thermometer what temperature should we reach?
Obtain a container with ice and water the reading should be 32-34°F
SSSP stands for?
Scoop, Serve, Stir, Place
When a CO2 leak is detected, what are the steps of action?
Leave Hazard area
Warn associates and guest
Notify manager or PIC
Evacuate the area, go to designated EAA, and wait for 1st responders
Immediately call 911
What is the correct cooking procedure and cooking time for C4 on a flat top grill?
1. Before every batch, add 2 Tbsp of soybean oil
2. Measure chicken into stainless steel bowl with tongs
3. Place chicken from left to right, front to back with rough side down
4. Keep chicken 2" away from the front (cold spot)
5.Start timer for 5 min
6. After timer goes off release chicken from the grill by pressing the back of the spatula firmly into the grill to prevent sticking
7. Flip each piece of chicken positioning them so you can place meat weights on top
8. start timer for 6 min
9. after timer goes off remove weight weights and check temp of the thickest part of every piece of chicken at a 45 degree angel to ensure it has reached 165 or higher
What are the tools we use to create and effective labor schedule?
DLMT Tool
Legion
Daily Labor management report
Panda temperature danger zone is?
Bacteria can grow to unsafe levels between 42°F and 134°F. This is considered the Panda Temperature Danger Zone.
A Batch 1 of C1 has how many servings per batch?
10.8
What are competencies for ACO level?
Cultivates Innovation
Drives results
Situational adaptability
Courage
What is the Broccoli enhanced washing procedure?
BEST PRACTICES
1.Wash, rinse and sanitize sink.
2. Wash hands before washing
3. Fill one side or prep sink 1/4 full to prevent bruising. Place colander or perforated pan in other side
4. Place full case of broccoli into sink with water
5. Wash broccoli under cold water and separating florets to remove feign materials. Shake and hit broccoli against prep sink to dislodge any potential foreign materials
6. Once each stalk is washed drain and hold to the side . Empty sink and refill 2/3 full with cold water . (You do not have to rewash, rinse, and sanitize)
7. Wearing a cut glove with a disposable glove on top, cut broccoli according to vegetable cutting specifications. Place cut broccoli into water
8. Allow broccoli to soak for 5 min to loosen up any foreign materials
9. Stir florets for 30 seconds and pressing down and up.
10. Soak florets for another 3 min to allow any foreign materials to fall to the bottom.
11. Drain florets in the colander or the perforated hotel pan for 1 min to allow as much water to drain as possible.
12. Inspect each floret for common insects that can be the same color as the stem.
13. if you find insects or foreign material , wash each floret individually under cold running water to remove
14. Store broccoli in plastic containers.
What is the meaning of Non-smooth when building my schedule?
A. Non-smooth shows the headcount needed for each 30 min interval based on forecast sales.
When temping food on our steamtable what is considered a high temperature violation and what is considered a medium temperature violation ?
HIGH 120 OR LESS, MEDIUM 121-134
How many questions are on the current PASS audit?
197
What is an auto fail for an AP audit?
Fraud Activity
In case of a auto wok malfunction, what would be the steps to operate in manual mode?
Gas Equipment – Step-by-Step Guide
Move the lever to the left to release it.
Push the locking mechanism up.
Slide the scraper out.
Push the arm holder up, then slide the arm out.
Pull the lever up and lock it by moving it to the right.
Pilot Ignition
Turn the bottom red master valve from horizontal to vertical.
Press and hold the red Safety Valve button.
While holding it, press the red Piezo switch to ignite the pilot.
If necessary, use a lighter only as permitted by the manufacturer’s instructions.
Important: Once the pilot is lit, hold the Safety Valve button for 30–60 seconds. If it will not stay lit, stop and follow the equipment safety procedures.
Flame Adjustment
Use the top red gas valve to adjust the flame.
The pilot stays lit while the bottom red master valve remains in the upward position.
End-of-Night Shutdown
Turn the red master valve and red gas valve(s) to the downward (OFF) position.
What are the three components in the labor deployment review report?
1. % Day Parts Meeting Target
2. % Day Parts Above Recommended
3.% Day Parts Below Minimum
What are the day parts Ecosure can NOT temp C4?
11:30 AM – 1:30 PM
5:30 PM – 7:30 PM
Please continue to take Teriyaki Chicken hot holding temps outside of these time frames.
What is the formula for VALUE?
experience/price 70%/30%
What is an auto fail on PASS audit?
1. Probe thermometer not being used
2. timer not being used during protein cooking
How do we calculate the correct batch size for an entree for peak/ nonpeak?
1. Get 30 min sales
2. Price of the plate
3. How many plates in 30 min
4. Servings per plate
5. Total servings ( multiply by 2 servings in a plate)
6. Obtain PMMIX
7. Multiply servings by PMMIX
8. Round up & final batch call number
Where does standard come from?
POS SYSTEM
If the GM or PIC is not available to take temperatures and is unable to walk with the auditor, is the auditor allowed to still conduct the audit and use their own thermometer?
Yes, the auditor must still conduct the audit and use their own thermometer. If there is any observed product out of temperature, the auditor must alert the GM or PIC immediately.
What are the 5 focuses when building your playbook?
1. Guest experience
2. Operate Excellence
3. People
4. Sales Building
5. Profitability
If an associate calls out sick and has no more sick pay, what would be the next step?
Check in with the associate to ensure they are okay and address concerns about consistencies, offer accommodations to schedule or Medical LOA. IF associate declines write in associate work profile.