When must the Par-q be completed?
Day before over the phone during confirmation or during the assessment.
What is the first piece of paperwork that should be completed during an assessment?
Par-q
What sheet must be completed during every Kickstart session?
The kickstart sheet
What should you show the client in the app during a Kickstart?
-Where their program is and how to use
-How to log food
-Where their meal plan is
-How to sign up for classes
What nutrition topic must be discussed during the Kickstart?
Macros
Meal plan
Supps
Why do we have the member sign the PAR-Q?
Liability
How long should the Par-q portion take?
No more than 10 minutes.
Name two things that must be covered during a Kickstart.
-Program
-App
-Nutrition
-Supps
Why is it important to walk the client through their program instead of just telling them it’s in the app?
That way they know how to find their program- input reps and weight, leave notes and or message you about their program.
What naturally follows reviewing nutrition goals during a Kickstart?
Supp recommendation
True or False: If a client looks healthy and athletic, the PAR-Q can be filled out quickly or partially.
FALSE
Your assessment didn't show up and there are no notes on the calendar. What went wrong?
Whoever booked it didn't leave a note (could be trainer, sales or front).
You also did not reach out the day before to confirm and to get to know the person before they came in. This would have prevented a no show.
Why should every new client be receiving a Kickstart this month?
-We present their first session to be a free kickstart with their new trainer
-To go over the app, their program, their nutrition, & get them on supps.
What could happen if a client leaves without understanding how to use the app?
They will fall off a routine that wasn't even established. They are left confused and unsure how to complete their assigned workouts.
What are the benefits of creatine?
Increases strength and power
Improves muscle endurance
Supports muscle growth
Aids recovery
Why is it a problem if a PAR-Q is missing answers to health questions?
Missing health information puts the client, the trainer, and the facility at risk. Trainer is unaware of any medical conditions, injuries, etc.
Increases liability
What risk does an incomplete PAR-Q create for the trainer and the facility?
Liability and safety
What important step is often missed during Kickstarts that affects client success?
Supplement hand off. If you're taking supps- your clients should be.
A client says, “I didn’t know I had workouts in the app.” As the trainer, what should you have physically watched the client do during the Kickstart to prevent this?
Open their app- go to their program.
True or False: Supplement recommendations should be skipped if time is short.
FALSE
A client says they only came to do a workout not fill out the Par q with you. How do you handle that?
Be understanding and ensure the client that this is a part of the assessment to get to know their physical readiness in order to partake in the assessment.
Your hand off should be a 5 minute summary of the persons life, the entire workout you just did and recommending to book out sessions. True or false?
FALSE. Handoff should be quick- 2 min MAX. Only summarize things that need work NOT the entire workout. We NEVER recommend- we say I NEED to see you 2 times a week for an hour.
What does a Kickstart help prevent during a client’s first few weeks?
Confusion, overwhelm and drop off.
Gives them- clear direction, a program, confidence, reduces chances of client falling off
A client completes a Kickstart but never opens the app afterward. What step during the Kickstart could have prevented this, and why?
Talking about how many days the client will be coming in without seeing you.
Going through how to log each workout and the importance of looking at the previous weights.
How you as the trainer get notified when they workout to keep client on track.
How does connecting nutrition goals to supplements improve client buy-in and results?
It makes the recommendation personal, purposeful, and actionable.
you show they WHY the supp is important.
They see supps as a tool to their success.