Policy and Procedures
Leasing Consultants are shopped on a quarterly basis. What is the minimum score to meet expectations on a shopping report?
What is 90%
What close assumed that the prospect will rent the apartment as the presentation is given?
What is the assumptive close?
Name two of the four privileges listed on our Paragon Website?
What is
realtor rewards
love where you work
referral rewards
sister property referrals
This folder can be found in the Site shared drive (k:) and usually explains or details out Paragon's way of doing things
What is Policy and Procedure Manuals
What report in Yardi shows calls, emails, walk in, returns, rentals and denials?
What is the Traffic Detail Report?
It is Paragon's Policy that all E-Leads are responded to within..
What is 1 business hour
“I had three of these apartments yesterday, but two were rented this morning. It seems like everyone wants this style!” Is an example of what type of close?
What is the Bandwagon Close?
Name 3 of the Paragon perks
Must name 3 of the below:
What are Hometown Heroes, Preferred Employer, Resident Transfers, Suite Advantage, Custom Upgrades, A's Get You Paid, HomeBuyers Program, Pet Rescue, VIP Club Rewards
This folder is typically comprised of pdf or excel documents and start with the abbreviations PP
What is the forms folder?
This report shows you how many calls you had for a specific date range
What is the Traffic Detail Report?
At a minimum the leasing staff is responsible for walking all hot sheet units..
What is on a weekly basis?
What closing technique is being used below?
“You said that price was important to you and Stacy
Our leasing manager is going to work out the details with you.”
What is team close?
Where must a resident adopt their pet from in order to receive the perks listed under the Pet Rescue?
What is the Michigan Humane Society or one of its approved partners
What is Paragon Academy?
This report shows you all the vacant rented, vacant unrented, notice rented and notice unrented for a site
What is the UAD-C
People, Product, Price, Promotion are 4 out of the 5 P's of the Marketing Mix. What is the fifth P?
What is Place?
What closing techniques are being used below?
Let’s write things down. You’re not getting the W/D in the apartment…,
but you are well within your budget and will have a private entrance,
and access to a 24- hour gym… Doesn't that sound good?
What is the T-Bar Close and Weighted Priority?
This rewards club gives special discounts for those who work in Detroit
What is the 313 Rewards Club
This feature can be found on all Yardi platforms (RENTCafe, CRM) and typically has a "?" icon
What is "Help"
What report would tell you where a resident works?
What is the Tenant Demographics Report?
Per Policy, The maximum number of down days is how many days?
What is Seven days?
What closing technique is being used below?
“This Apartment has very large closets, doesn't it?”
“It would be great to have a fitness cent within walking distance, wouldn't it?”
“Your furniture will fit nicely in the large living room wouldn’t it?”
What is the tie down close?
This perk is design to help residents (and employees) purchase a home and receive a cash rebate
Extra 100 points if you can tell me the name of our partner
What is the Home Buyers Program
BONUS 100 Points. What is NxtHom
Paragon's most valued and appreciated resource available to you
What is your Paragon Family
(will also except coworkers, team members etc.)
Apartment style and features, specials being offered and what other detail should be included on the hot sheet?
What is date available?