By the Numbers
200 (Almost)
What is the number of ParentPulse partner schools?
To create a feedback faucet, we drip surveys out to every stakeholder over this period of time.
What is 90 days?
It’s how schools can get a sense of whether or not they measure up other schools.
What is the benchmark?
It’s the limit to the number of questions you can add to pulse surveys.
What is 20?
In a nutshell, it’s the thesis of ParentPulse: “Parent as _____”
What is customer?
3-5 minutes
What is the average time it takes to complete the survey?
"On a scale of 0-10, how likely are you to recommend our school to a friend or colleague?"
What is the Net Promoter Score?
Data from the ParentPulse dashboard can be exported as a PDF file, or data junkies can also export it in this format.
What is CSV?
There are 35 of these across seven categories.
What are benchmark questions?
It’s the phenomenon that can occur when respondents take a survey at the same moment in time.
What is timing bias?
48 hours
What is the amount of time between the first survey invitation and a text message reminder?
By its very nature, this popular school measure is a lag metric that provides information after it’s too late to do anything about it.
What is retention rate?
In survey science, it’s the type of question where respondents are asked to provide a rating on a numerical scale.
What is a Likert-scale question?
“Grade level” or “New or returning family?” or “Ethnicity?” are examples.
What are demographic questions?
On the Net Promoter Score question, they respond with a 7 or 8.
What is a passive?
$499
What is the cost for adding an additional survey module (e.g. staff or student)?
It’s that group of parents that tends to gather and gossip.
What is the "parking lot mafia?"
Let’s see YOU do this with comments, Google Forms or Survey Monkey.
What is reply even to anonymous comments?
A school’s survey starts with the Net Promoter Score question, continues with some Demographic Questions and Benchmark Questions and then might finish with a few of these types of questions.
What are custom questions?
Let’s get you onboarded. First, import your respondents. Second, build your survey. Finally, ...
What is "educate your stakeholders about ParentPulse?”
-100 to 100
What is the range for the Net Promoter Score?
"Open door policy?" I don’t think so. More like an "open door _______"
What is fallacy?
The three actions a school admin can take with any survey comment.
What are reply, forward or add a tag?
Exit Survey is an example of one.
What is a custom survey template?
It’s this quarter’s rotating question focus for the Benchmark section.
What is leadership?