The Glossary
Sustainability!
Mr. Potter's Class
Safety First!
Potpourri
Credit Card Fun
100
A program in which a fleet of cars is utilized by members of a car rental system, which provides members the short-term use of a car as needed, eliminating the need to own a personal vehicle.
What is Carsharing?
100
A key component of eco-friendly parking, this is close to public transportation, bike paths, and pedestrian routes, encouraging alternative modes of transportation and reducing the number of cars on the road.
What is Location?
100
This distinguished research professor in the Dept. of Urban Planning at UCLA is the author of The High Cost of Free Parking.
Who is Donald Shoup?
[Shoup recommended that cities should (1) charge fair market prices for curb parking, (2) spend the meter revenue to improve public services in the metered areas, and (3) remove off-street parking requirements.]
100
While important to customer service, this also provides a visual cue, showing parkers that someone is keeping an eye on the facility.
What is On-Site Staff?
100
A Supercharger is a 480-volt DC fast-charging station built by this American vehicle manufacturer.
What is Tesla?
[15 min = 200 miles]
100
Total credit card costs are made up of three components, all charged to the merchant. Name one of them.
What is Interchange Rate, Assessments, or Processing Fees?
200
A measure of the number of cars parked relative to the number of parking spaces.
What is Utilization?
200
This can utilize motion sensors to use less energy.
What is Lighting?
200
The parking business was referred to as this type of industry in the early days when it was a cash business.
What is a "cigar box"?
200
Installing these is an effective way to make your customers feel safe, while also deterring criminal activity from taking place on your property.
What are Emergency Assistance (Call) Stations?
200
In transit jargon, this is the time a vehicle is traveling without a load or passenger.
What is a "deadhead"?
[transportation companies may need to deadhead to get closer to their next ride]
200
According to the Federal Reserve, this percentage of people in the U.S. own at least 1 credit card.
(answer must be within 5%)
What is 83%?
300
The process of verifying and authorizing discounted or free parking for customers, usually provided by businesses, such as restaurants or retail establishments, as an incentive for customers to return.
What is Validation?
300
Implementing this captures rainwater and reduces runoff. This can be achieved through green roofs, permeable paving, and rain gardens. These systems can also help improve the aesthetics of the parking facility.
What is a Water Management system?
300
The first parking garage in the United States was built in 1918 and attached to the Hotel La Salle located in this City.
What is Chicago?
[Located 215 West Washington Street in the West Loop area. It was designed by Holabird and Roche.]
300
This is one of the most common safety features found in a parking facility— and for good reason. Connecting your parking facility to a live central monitoring station greatly reduces the risk of criminal activity from occurring on your property, and, if needed, is helpful for incident response and investigations.
What is Surveillance?
300
A study by INRIX found that the average American driver spends this many hour per year searching for a parking space.
[within 10 hours]
What is 17 Hours?
300
This 15-digit number issued by credit card processors is an important business identifier that tells banks and credit card processors where the money is going and is used to ensure your money is sent and received correctly.
What is a Merchant ID number or MID?
400
The use of signage, markings, and digital displays to guide drivers efficiently through a parking facility, helping them locate available spaces and navigate the layout.
What is Wayfinding?
400
In the last decade, these have progressed from being a novelty to being everywhere.
What are EV Charging Stations?
400
Known as the "Motorwagen" and the 1st self-propelled vehicle, historians credit this German with inventing the automobile in 1866.
Who is Karl Benz?
[One of the founders of what later became Mercedes-Benz]
400
This gives parkers a sense of well-being. For example, this includes keeping walkways free of ice and snow, asphalt and curbs crack-free, and paint visible.
What is Maintenance?
400
The two top-selling Electric Vehicles (EVs) in the US were manufactured by Tesla. The third place vehicle is a Chevrolet model with this four-letter-name shared with a famous Jamaican.
What is Bolt? [Usain]
400
This is the percent plus fixed fee charged by the bank issuing a credit card which is based on the credit card brand and type.
What is the Interchange Rate?
[vary by card brand & type - debit cards lowest & corporate & purchasing cards highest)
500
Small electric- or human-powered devices that enable people to move between points, often requiring a mobile app to unlock and use. May make use of a dock or be dockless.
What is Micromobility?
500
Including roof gardens and other landscaping features, this not only improves the aesthetics of a parking facility, but it also helps reduce the urban heat island effect and provides other environmental benefits.
What is Green Space?
500
An attorney & newspaper publisher, he invented and installed the first parking meter in Oklahoma City in 1935.
Who is Carlton "Carl" Magee?
[Local merchants complained that their sales were hurt by low traffic turnover, since parking spaces adjacent to downtown businesses were occupied by the same cars all day. Magee conceived the idea of a coin-operated timer that could be used to increase traffic turnover in busy commercial thoroughfares. Magee later formed the Park-O-Meter Company, predecessor to POM, Inc.]
500
These should be conducted regularly to ensure all aspects of safety are inspected and well-maintained.
What are Audits?
500
A practice that reduces the demand placed on a transportation network of a neighborhood, city, or region. These programs focus on influencing people’s behavior to use existing infrastructure in more efficient ways, like reducing single occupancy vehicle trips and getting people to use transit, ridesharing, walking, biking, and telework.
What is TDM (Transportation Demand Management)?
500
This is the only component of total credit card costs that a merchant can negotiate.
What are Processing Fees?