Insulation
How much insulation is recommended for the attic?
What is 14.5" - 21.75"
How often do you need to maintain a standard water heater?
What is Every Year
If a customer has a sprinkler head outside leaking. What BU & JT would you use to schedule this?
What is We do not offer this service.
How much is the diagnostic fee in the Plumbing Department?
What is Starts at $79
How often does the first filter on a Reverse Osmosis system need to be changed?
What is Every Year
Which insulation does not settle over time?
Whats is Fiberglass
What is a Tankless Water Heater Maintenance called?
What is Descaling
If a customer has a faucet that is leaking. What BU & JT would you use to schedule this?
What is
BU Plumbing Service
JT Plumbing Service Faucet
True or False. We will install undermount sinks.
What is False
Is there a designated Water Department in Tucson?
What is No. Plumbing Dept handles Water Treatment Jobs
What BU & JT would you use to schedule an Insulation Quote?
What is
BU Insulation Sales
JT Insulation Estimate
How often does an anode rod need to be replaced in a standard water heater?
What is
Every year with softener
Every other year without softener
If a customer has a leak and they don't know where its coming from. What BU & JT would you use to schedule this?
What is
BU Plumbing Service
JT Plumbing Leak
What is considered an emergency plumbing issue.
Drains - Major Stoppage, Whole Home Stoppage, Entire home backed up
Leaks - Uncontrollable leaks, water is shut off to home, leaks causing damage
Water Heater - Leaking or Not Heating
Gas - Gas Leak or Gas shut off to home
When doing a Water Quality Assessment, what are we checking.
What is
Hardness Levels
Chlorine Levels
Total Dissolved Solids (TDS)
Water Pressure
What are the 2 major types of attic Insulation?
What is:
1) Cellulose
2) Fiberglass
On the New Parker Family Plan. How much is a Water Heater Drain & Flush?
What is $49
A customer is calling in because their Water Heater is leaking and they want a quote for a new one. What BU & JT would you use to schedule this appointment?
What is
BU Plumbing Water Heater
JT Plumbing WH Leak
List all 3 types of Plumbers at Parker and Sons.
What is a drain tech, plumbing service, and water heater tech
If a customer has a water softener how old does it need to be to qualify for a complimentary inspection?
What is 5 yrs
What are the disqualifiers for an Insulation Lead?
What is:
1) No Attic (Mobile Home or Manufactured Home)
2) Insulation Projects that have been done in last 10 yrs
3) Home is under 10yrs old
4) Insulation has been quoted by Parker in the last 2 years
How much is it to do a Tankless Water Heater Descaling?
What is Starts at $450
If a customer called in experiencing a clogged toilet and they also had a faucet that was leaking, which BU & JT would we use to schedule this appointment?
What is...
BU Plumbing Drain Cleaning
JT Back Up Toilet
A Plumbing Service Tech can resolve a drain issue.
What is False
What are the 2 brands of Water Softeners that Parker & Sons will not touch.
What is Kinetico & Culligan