Tags & Campaigns
Water Treatment PK
Water Treatment BU & JT
Drain Cleaning
Plumbing BU & JT
100

When scheduling a job for a kitchen faucet that is leaking. What tag would we need to add. 

What is Plumbing Leak

100

How much additional commission do you get for a WS/ RO lead if it sells?

What is $50

100

A customer is calling in and wants a quote for a Water Softener in Tempe AZ. What BU & JT Would you use to schedule this appointment?

What is 

BU PHX Water Sales

JT Water Estimate

100

Drain Techs carry this tool to unclog drains.

What is a drain snake

100

A customer is calling in because they flushed to toilet and had water come up the shower drain in the same bathroom. What BU & JT would you use to schedule this appointment?

What is 

BU Plumbing Drain Cleaning

JT Back Up Branch

200

If a customer has a water softener that is leaking. What tags would need to be added to the account?

What is Softener & Water Filtration Leak

200

How much is it to have 5 bags of salt delivered to the home for a water softener?

What is $89

200

A customer is calling in. They want to get the filter changed on the RO system in Surprise AZ. What BU & JT would you use to schedule this appointment?

What is

BU PHX Water Service

JT Filter Change

200

How long must a customer be a PFP member to receive the complimentary drain clearing.

What is 7 days

200

A customer is calling in with a hose bib leaking outside. What BU & JT would you use to schedule this appointment?

What is 

BU Plumbing Service

JT Plumbing Outdoor Valve

300

When scheduling an Opportunity, what section in Service Titan do we need to fill out to give ourselves credit for the sell.

What is CCR Sold By

300

How much is an RO filter change?

What is Starts at $176

300

A Customer is calling in. They live in Chandler AZ and have a RO system that is leaking. What BU & JT Would you use to schedule this appointment?

What is

BU PHX Water Service

JT Water Softener/Reverse Osmosis Leak

300

True of False. If someone has a drain backed up. We must remove the back up before scheduling a camera inspection.

What is True

300

A customer is calling in because the Water heater isn't heating. What BU & JT would you use to schedule this appointment?

What is 

BU Water Heater

JT WH No Heat

400

Select One. If you take an inbound call to schedule a maintenance and you also upsell a Water Treatment Estimate. What Campaign would you use when scheduling the insulation inspection for the customer?  

What is Opportunity Call (2nd Call)

400

What does a Water Softener remove from that water?

What is Calcium, Chlorine, & Magnesium

400

A customer lives in Tucson and has a Water Softener that isn't as soft as it used to be. They would like it inspected. What BU & JT would you use?

What is 

BU TUS Plumbing Service

JT Water Service 

400

How much is a camera inspection, if everything is fine in the home and they just want to check the condition of the pipes?

What is Starts at $399

400

A customer is calling in because the main shut off valve is rusted open, and they cannot turn it. What BU & JT would you use to schedule this appointment?

What is

BU Plumbing Service

JT Emergency Shut Off

500

Select One. If you make an outbound call to schedule a maintenance and you also upsell an Insulation Inspection. What Campaign would you use when scheduling the insulation inspection for the customer?

What is Outbound Opportunity 

500

What are the benefits of having a Water Softener and RO system in your home?

What is..

Appliance Longevity

Better for your health

Saves money

Your own supply of purified drinking water

500

A customer lives in Tucson and wants a quote for a Water Softener. What BU & JT would you use to schedule this appointment?

What is 

BU TUS Plumbing Sales

JT Water Estimate 

500

Who do you email to schedule a camera inspection?

What is parkercamera@parkerandsons.com

500

A customer is calling in because the toilet won't stop running. What BU & JT would you use to schedule this appointment?

What is 

BU Plumbing Service

JT Plumbing Service Toilet

M
e
n
u