Tags & Campaigns
When scheduling a job for a kitchen faucet that is leaking. What tag would we need to add.
What is Plumbing Leak
How much additional commission do you get for a WS/ RO lead if it sells?
What is $50
A customer is calling in and wants a quote for a Water Softener in Tempe AZ. What BU & JT Would you use to schedule this appointment?
What is
BU PHX Water Sales
JT Water Estimate
Drain Techs carry this tool to unclog drains.
What is a drain snake
A customer is calling in because they flushed to toilet and had water come up the shower drain in the same bathroom. What BU & JT would you use to schedule this appointment?
What is
BU Plumbing Drain Cleaning
JT Back Up Branch
If a customer has a water softener that is leaking. What tags would need to be added to the account?
What is Softener & Water Filtration Leak
How much is it to have 5 bags of salt delivered to the home for a water softener?
What is $89
A customer is calling in. They want to get the filter changed on the RO system in Surprise AZ. What BU & JT would you use to schedule this appointment?
What is
BU PHX Water Service
JT Filter Change
How long must a customer be a PFP member to receive the complimentary drain clearing.
What is 7 days
A customer is calling in with a hose bib leaking outside. What BU & JT would you use to schedule this appointment?
What is
BU Plumbing Service
JT Plumbing Outdoor Valve
When scheduling an Opportunity, what section in Service Titan do we need to fill out to give ourselves credit for the sell.
What is CCR Sold By
How much is an RO filter change?
What is Starts at $176
A Customer is calling in. They live in Chandler AZ and have a RO system that is leaking. What BU & JT Would you use to schedule this appointment?
What is
BU PHX Water Service
JT Water Softener/Reverse Osmosis Leak
True of False. If someone has a drain backed up. We must remove the back up before scheduling a camera inspection.
What is True
A customer is calling in because the Water heater isn't heating. What BU & JT would you use to schedule this appointment?
What is
BU Water Heater
JT WH No Heat
Select One. If you take an inbound call to schedule a maintenance and you also upsell a Water Treatment Estimate. What Campaign would you use when scheduling the insulation inspection for the customer?
What is Opportunity Call (2nd Call)
What does a Water Softener remove from that water?
What is Calcium, Chlorine, & Magnesium
A customer lives in Tucson and has a Water Softener that isn't as soft as it used to be. They would like it inspected. What BU & JT would you use?
What is
BU TUS Plumbing Service
JT Water Service
How much is a camera inspection, if everything is fine in the home and they just want to check the condition of the pipes?
What is Starts at $399
A customer is calling in because the main shut off valve is rusted open, and they cannot turn it. What BU & JT would you use to schedule this appointment?
What is
BU Plumbing Service
JT Emergency Shut Off
Select One. If you make an outbound call to schedule a maintenance and you also upsell an Insulation Inspection. What Campaign would you use when scheduling the insulation inspection for the customer?
What is Outbound Opportunity
What are the benefits of having a Water Softener and RO system in your home?
What is..
Appliance Longevity
Better for your health
Saves money
Your own supply of purified drinking water
A customer lives in Tucson and wants a quote for a Water Softener. What BU & JT would you use to schedule this appointment?
What is
BU TUS Plumbing Sales
JT Water Estimate
Who do you email to schedule a camera inspection?
What is parkercamera@parkerandsons.com
A customer is calling in because the toilet won't stop running. What BU & JT would you use to schedule this appointment?
What is
BU Plumbing Service
JT Plumbing Service Toilet