Miscellaneous
Hours per week for a mandatory customer who is required to participate in the program
30 Hours
After the non-compliance, What day should the penalty be entered
Fourth Day
Form faxed to HHSC informing of SNAP recipient’s work codes or changes
Form 1817
A good cause that does not meet any of good cause reason and the reason other is selected. What form is used to send to HHSC
Form 1816
Customer completed 12 online job searches and 3 searches by phone. How many total hours did the customer receive
24 hours
The day of the week that a courtesy contact must be made.
Wednesday
records the reconsideration request into WIT
Good Cause Ribbon
Determine that a mandatory work registrant’s lack of participation is warranted by illness, court appearance, lack of available transportation, or other acceptable reason
HHSC
individuals receiving regular SNAP E&T or job retention services are eligible SNAP recipients. To ensure that SNAP E&T funds are not used for individuals who are not receiving SNAP benefits. What verification is required for all individuals
Monthly Snap Eligibility
Customer missed the appointment on 5/14/24. What day should the penalty be entered.
5/17/2024
Customer report a federal exemption. when should staff report to HHSC
within 24 hours
When HHSC receive a penalty it sends a notice to the SNAP recipient that includes an opportunity to provide good cause. (Customer called to claim good cause)
Good cause after the penalty
Support service
Dental Work, Incentives, Vehicle Inspection and Vehicle Insurance
Support services that is not allowable for SNAP participant.
Customer was enrolled on 5/7/24. On 5/10 customer stated she doesn’t wish to participate. What day should the a penalty be entered.
5/15/24
Gen Pop customer gained full time employment. What action reason is selected in WIT?
Employed 30+ hours
refers the individual back to HHSC
does not make any type of good cause recommendation;
After the 13 Day adverse Action
activities such as case management, job coaching, job search, education, and training that are provided for a minimum of 30 days and not more than 90 days to SNAP recipients who participate in regular SNAP E&T services, enter employment, and meet the requirements outlined
Job Retention B-115
a lack of response to outreach notices or a failure to participate in SNAP E&T activities in accordance with the employment plan. Noncooperation begins at the close of business on the date of a missed appointment or a failure to meet participation requirements
Non-compliance/Non-cooperation
At initial intake or during participation in the SNAP E&T program, a SNAP recipient reports to Workforce Solutions Office staff his or her situation, which meets a federal exemption or ABAWD exception criterion. Workforce Solutions Office staff notifies HHSC that the SNAP recipient needs an eligibility reconsideration
Reconsideration
an HHSC determination that a mandatory work registrant’s lack of participation is warranted by illness, court appearance, lack of available transportation, or other acceptable reason
Good Cause