Planner Basics
Access & Navigation
RACI Chart
Training Phases & Tasks
Task Tracker & Daily Summary
100

This is another name used for trainer planners.

What is a playbook

100

This type of link is required to initially access the Partner Trainer Planner.

What is an auto‑enroll link

100

RACI stands for these four roles.

What are Responsible, Accountable, Consulted, and Informed

100

These tasks are urgent and begin on Day 1 of training.

What are During ILT tasks

100

This Excel workbook tracks daily training activities and progress.

What is the Task Tracker

200

Trainer planners are designed to function primarily as this type of tool.

What is a checklist

200

After first use, trainers should save the planner here for future access.

What are browser bookmarks or favorites in Citrix

200

This role is considered “the doer” of the task.

Who is Responsible

200

These tasks are urgent and occur while learners are in production practice.

What are During OJT tasks

200

This top section of the Daily Summary identifies the class.

What is the Class Summary

300

This is when planners are used in relation to a new hire class.

What is before, during, and after training

300

This tile must be clicked to open the complete planner.

What is the UHC Partner Trainer Planner tile

300

This role is ultimately answerable for the outcome.

Who is Accountable

300

These tasks help determine if a class needs ongoing remediation.

What are Post‑Class tasks

300

This section lists modules, systems, and courses covered during the day.

What is Training Compliance

400

The planner is tailored based on this factor, which can change tasks and processes.

What is the type of class being facilitated

400

This page is the first thing trainers see after accessing the planner.

What is the Welcome page

400

This part of the RACI explains what each role means.

What is the RACI Breakdown

400

These tasks occur throughout training but may not apply to every LOB.

What are Reoccurring Weekly Tasks

400

Attendance issues and action plans are documented in this section.

What are Attendance Details

500

This team should receive planner access links during Trainer Certification.

Who are trainers

500

The Partner Trainer Planner RACI file consists of 3 sections:

What are RACI Chart, Task Tracker, and Daily Calendar

500

This phase determines whether a class will need ongoing remediation after training ends.

What is Post‑Class

500

This tool helps trainers organize daily topics and manage time, keeping training under 7.5 hours.

What is the Daily Calendar

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