Business Wins & Performance Metrics
Challenges
New Solutions & What's Next
Program Managers
This or That
100

We receive 50% of total move volume and 100% of Spanish move volume of which utility partner?

Who is CPS Energy

100

Which call center is having a 35% decline in transfer rate from their historically best center?

Who is Evergy

100

This utility partner has a pilot extension through next June?

Who is SDG&E
100

Who is Duke's Program Manager/Director?

Who is Steve Gusa

100

Who had FOMO (fear of missing out) from our partnership & came back?

Who is Duke Energy

200

Which utility partner added Demand Response product in September?

Who is Duke Energy

200

Which utility partner has given us the most issues when signing contracts?

Who is The Powers :)

200

Which utility partner added HomeServe Digital this year?

Who is AEP
200

Who is the Program Manager for TEP?

Who is Mike Padilla

200

Which partner achieved the first true one call experience in Allconnect history?

Who is CPS Energy
300

We're up 300% YTD of which utility partner?

Who is El Paso Electric

300

Which utility partner has been trending down due to a CRM transition?

Who is OG&E

300

Which utility partner is adding Chameleon to replace Updater's solution?

Who is TXU Energy

300

Who is the Program Manager for AEP?

Who is Robert Dawson
300

Which utility has been partnered with us as long as Evalynn has been alive?

Who is Xcel Energy- 2002

400

Which utility had a call transfer rate up ~15% from 2024?

Who is Dominion Energy

400

Next year is a contract year of which utility partner?

Who is SoCalGas

400

Which utility partner is providing links to NULP's in welcome emails?

El Paso Electric

400

Who is the Program Manager for Georgia Power?

Who is Qwana Falkenburg

400

Which partner provides Allconnect with the best partnership perks?

Who is Gas South
500

We're officially able to incentivize agents due to a recent union agreement signed with which utility partner?

Who is TEP
500

Which utility partner is having changes in call center leadership?

Who is AES

500

Which utility partner is launching Chameleon on their web confirmation page in Q4 of 2025?

Who is Dominion Energy

500

Who are Xcel's Customer Contact Managers (2)?

Who are Ashton Reif and Andrew Folsom
500

Which CEO has held executive positions at 3 utility companies throughout his career?

Who is Lloyd Yates- NiSource

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