FUNCTIONS
REPORTS
CASE QUESTIONS
FILE
FUN FACTS
100

Function used to lists all parts sold to each RO using function PRO?

PDA

100

Lists selected part numbers by bin location.


RBB

100
Client's PIK tickets are not printing.

Log it on with function PIK


100
File to find COV password?


PRIVLIB OE-FLAG

100

What tool are you able to give people props for within CDK?

Spotlight

200

Function used to create or modify a form queue- to specify the destination printer?

SPC

200

Compares employee productivity and progress toward parts sales targets based on total sales dollars or as a percentage of sales targets.


IERP

200
Client wants to know where they can report and change their tax rates?
RTA- To report them

UTA to change them 

200

What file can you use to unprint an invoice?

WIP

200

Where is the headquarters for CDK?

Headquarters: Hoffman Estates, IL

300

What function can you use to view Manufacturer pricing for a part?


PMU

300

Used as an audit trail in Accounting and as a detailed sales report for the Parts department. 

  ISM

300

Client does not want part number to change when PMU runs. What can they do to to stop one part from changing?

Change the part in function PM to not update 

300

What file are the RPGs stored in?

ENGLISH-FILE

300

Who is the Chief Human Resource Officer?

Amy Bryne

400

What functions is used to add new parts?

Looking for 3 answers 

I

PRO

PM

400

Name the three functions to check PID errors. 

RPE

CPE

PID

400

What is the difference between a quote and an invoice?

An invoice sells the part and quote gives an estimate 

400

What file should you check to see if a client has real time posting?

PDA.CONTROL REAL.TIME
400
What date was CDK founded?

Founded: October 1, 2014

500

Name three function that can affect parts pricing.

SPB

OSPC

MSSO

500

These reports track core management inventory and transactions. They are available only if the Core Management module is turned on for the Parts account.  

RCCO- Report Customer Cores Owed 

RCCR Report Customer Cores Returned

RCCS Report Customer Cores Sold  

500

What function would you use to set up a parts kit?

OSDL
500

File used to fix end of month error that usually states:

 PARTS MONTH END CLOSE (MNE) DID NOT COMPLETE!

PRIVLIB DNA

500

What does CDK stand for?

Cobalt Digital Marketing is the C, The ‘D’ references dealer services and the company’s 40 years of experience in the motor retail sector. The ‘K’ links to Kerridge Computer Company, the UK-based DMS supplier that ADP acquired in 2005.

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