Care Levels
Immediate, personalized care of non-emergency illness and injuries such as sprains, cuts, flu, or fever.
What is an Urgent Care Center?
Provides intensive therapy and intensive treatment for critically ill patients.
What is the ICU (Intensive Care Unit)?
Primary software used for scheduling, registration, and electronic patient records to optimize patient experience and provider access.
What is EPIC?
Healthcare appointments where doctors meet with patients remotely using technology for audio and visual via smartphone or computer.
What is a Telehealth Appointment?
Term describing medical conditions with a short duration and sudden or recent onset.
What is Acute?
Medical care or services provided on an outpatient basis where a patient is not hospitalized for 24 hours or more.
What is Ambulatory (or Outpatient) Care?
Designed for patients requiring the most critical cardiac assessment, monitoring, and treatment.
What is the CCU (Critical Care Unit)?
Patient ambulatory electronic health record system noted as a legacy system.
What is Touchworks (or Allscripts )?
Direct telephone communication by the provider for New (NPA) or Return (RPA) patients.
What is a TelePhonic Visit?
Growth strategy of purchasing providers, practices, and other healthcare institutions.
What is an Acquisition?
Improving knowledge and clinical practice in the care of patients with far advanced disease.
What is Palliative Care?
Sorting and prioritizing of nonemergency patients for treatment.
What is Triage?
Legacy scheduling and registration software used in conjunction with Allscripts/Touchworks.
What is Soarian?
Northwell's approved HIPAA-compliant video communication platform transitioning from Amwell.
What is Teladoc?
Being associated in some way with another healthcare organization, institution, program, or profession.
What is an Affiliate?
Care provided after a period of acute care for a life threatening condition.
What is Post Acute Care?
Statistical results tied directly to output and performance across clinical and administrative teams.
What are Metrics?
Software platform that manages call handling workflows and patient information.
What is AccessNet?
Method of uniquely identifying a patient and their medical information across systems.
What is a Medical Record Number (MRN)?
Performance company partnering with over 10,000 healthcare organizations to improve overall healthcare experience.
What is Press Ganey?
Facilities servicing primarily a specific population or division of Medicine.
What is a Specialty Care Hospital?
A comprehensive, multidisciplinary facility devoted exclusively to outpatient care.
What is the Center for Advanced Medicine (CFAM)?
Documentation files available for patients and physicians that strictly require proper authorization to access.
What are Medical Records?
Codes set for diseases, signs, symptoms, complaints, circumstances, and causes of injuries or diseases.
What is ICD-11?
Fully qualified provider without a standard employment contract with the primary care health institution, paid per session.
What is a Sessional Provider?