Email Groups
Which group should be emailed for assistance with faxed orders and/or indexing?
PNM Support
Name 2 major insurance carriers that SMH is not in-network with.
1. Humana
2. Cigna
How soon can an x-ray be scheduled? An ultrasound?
Ultrasound - Next Day
What is the arrival time for bone densities?
15 minutes
Which 2 locations offer diagnostic mammograms?
1. Waldemere Medical Plaza
2. Clark Road
When scheduling an MRI, you find out the patient has an implanted device. How must you proceed?
Do not schedule and place on an MRI Safety or MRI Pacemaker worklist for approval
Which group should be emailed for assistance with programs such as AccuReg and Epro?
Reg Help
Which 3 Cigna plans is SMH in-network with?
1. Medicare Supplement
2. Baycare
3. Johns Hopkins / All Childrens
What prefix are x-rays and ultrasounds listed under?
RAD and US
What are the preparation instructions for a bone density?
No calcium supplements 24 hours prior
How often are short-term diagnostic mammograms typically performed?
Every 6 months
What information is necessary to obtain from a patient with an implanted device for an MRI Safety worklist?
3. The date of their most recent MRI at SMH (if their device was implanted at that time), if applicable
Which group should be emailed for assistance with electronic orders?
Patient Scheduling Services
Which physician from the Community Specialty Clinic must write the order for the patient to go through CMC insurance?
Rickey Wiseman
What is the typical arrival time for x-rays and ultrasound?
15 minutes
How soon can a bone density be scheduled?
Same Day OR Next Day
Depending on whether or not they have met preparation instructions
What is the difference between a screening mammogram and diagnostic mammogram?
Screening - Wellness, non-symptomatic, radiologist not present
Diagnostic - Diagnostic, symptomatic, radiologist present
What information is necessary to obtain from a patient with an implanted device for an MRI Pacemaker worklist?
1. Type of Device
2. Whether appointment is STAT or routine
3. The date of their most recent MRI at SMH (if their device was implanted at that time), if applicable
4. Cardiologist information (name, phone, fax)
Which group should be emailed for assistance with adding a new provider?
Provider Registration - Non-Staff
Self-Pay
If an x-ray order does not specify a number of views, how should the scheduler proceed?
Select any number of views, the tech will fix when the patient comes in for their appointment
How often does insurance cover bone densities?
Under what circumstance can an ultrasound be scheduled with a screening mammogram?
Dense breasts
What is the name of the MRI Safety Officer?
Brian Keesler
Which group should be emailed for assistance with scheduling questions and/or errors?
PAS Assistance
Dr. Doe from the Newtown Clinic wrote an order for a patient. How should the providers be listed on the appointment?
Dr. Vida Farhangi -- Ordering-Attending
Dr. Doe -- Copy to 1
What task are chest x-rays typically scheduled under?
Chest PA & Lateral
Name 1 location that does not offer Bone Density.
Sarasota Memorial Hospital
What are the 4 sub-categories of diagnostic mammograms?
1. Call Back
2. Short-Term
3. Newly Symptomatic
4. Annual (non-symptomatic)
What extra step does the MRI Safety Officer need to take for MRI Pacemaker patients that he does not need to do for MRI Safety patients?
Send a cardiac clearance form to the cardiologist