W-H- WHY
To continually Improve healthcare for the public by evaluating organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.
What is the JC Mission?
The planning, implementation, monitoring and reporting process.
What is PDSA?
RELAX, BREATHE, SHINE! You know your job better than anyone.
What to do when the Surveyor asks you a question?
Outpatient; Crisis Residential; Outpatient & Residential Substance Abuse Treatment; Suicide Prevention Call Center.
What are the different Programs offered at Didi?
The agreement or permission we get from clients after we have reviewed information about the care they will be receiving.
What is Informed Consent?
A type of Accreditation
What is Joint Commission?
The three ways to ACT
What is adopting, adapting, or abandoning?
"Everything is on Sharepoint."
What to say if asked where you can find a policy?
24 to 48 business days.
What are the timelines for contacting someone who has made a request for services?
Critical incident reports/investigations; Suspected abuse reports; Staff conflicts and disagreements; Other clients' full name(s); any reference to CIR.
What should not be included in the clinical record?
To Improve operations by standardizing agency policies and processes.
What is the reason for doing the JC Accreditation?
Root cause analysis
What is Plan?
What to say when you don't understand a term the Surveyor uses?
What is the location of the Pain and Nutrition Screener?
Screening and eligibility verification; Risk screening and management; Assessment/Reassessment; Treatment planning documentation; Discharge planning documentation.
What should be included in the clinical record?
The ultimate goals.
What is SAFETY and QUALITY?
The Respite Room
What is a performance improvement project that was implemented?
"I will investigate and get back to you."
What to say when you don't know a answer from the Surveyor?
In collaboration with client and significant support persons, the clinician takes into account the client's strengths, needs and preferences.
What is the way a client's treatment plan is developed?
1. Notify your supervisor immediately; 2. Notify IT if hardware has been lost or stolen immediately; 3. Complete a compliance report.
What steps to take if you suspect a HIPAA breach?
1951
What is the year JC was founded?
Evaluate Findings
What is Study
"Our policy states…"
What is Speaking Confidently?
CAN; NET; ASAM; Pain & Nutrition Screening; Ask during intake if a client has a PCP or has had a physical within the last 12 months.
What is the tools used to assess social determinants of health?
Follow the minimum necessary rule.
What is a way to ensure the protection of client's privacy?