Training
Knowledge Base
Trivia
Logistics
100

The required/appropriate attire for Thursday's trainings

What is the blue polo?

Bonus points: Crewnecks!

100

The "Welcome to Rexburg" Letter is sent in this email.

What is the second email?

100

This planet is known as the “Red Planet.”

What is Mars?

100

These reports are updated every Tuesday and Friday to help leadership understand where students are in the enrollment process.

What are the WIG Dashboard reports?

200

Something that you learned from past trainings this semester.

What is *your answer*?

200

The page that shows where students can find an on-campus job.

What is the job board?

200

This sport uses the terms strike, spare, and gutter.

What is bowling?

200

 Students who are taking their first semester online, therefore not enrolled in BYUI101.

What types of students are placed in the "Campus From Home" group?

300

The minimum score that you are expected to maintain throughout the semester.

What is 8?

300

This tab explains how holds are resolved.

What is Student Account?

300

The unicorn is the national animal of this country.

What is Scotland?

300

This digital workspace is rebuilt each semester with new pages and lists, updated columns, and organized layouts to keep the Pre‑Arrival team running smoothly.

What is SharePoint?


400

Where the Quality Assurance Points are found.

What is the Pre-Arrival Training Binder?

400

If you want to see how courses from another college might count at BYU-Idaho before sending transcripts, you would check this academic tool in the portal.

What is the Course Transfer Guide (Transfer Credit Equivalency List)?

400

This country has the most natural lakes in the world.

What is Canada?

400

Where is the incoming student data exported from?

NSO trees and lists (Cohort).


500

Training evaluations score mentors in these four categories...

What is greeting, professionalism, call content, and closing?

500

Name three of the policies that can be found in the Policy Library.

What is the Academic Performance, Cell Phone, FYE Dress Code, Music, Computer, AI Usage, FERPA, Attendance/Tardiness, QA Expectations, Missed Video Calls, Breaks Policy?

500

In Japan, some companies hire people to do this at funerals if the family wants more emotion.

What is professional crying?

500

This Pre‑Arrival responsibility requires maintaining accurate student records across multiple systems by updating data tables, importing information into SharePoint and Signal Vine, assigning students to team members.

What is Importing?

M
e
n
u