Before the New Patient Exam
The communication method that patients prefer
What is Text
Written permission to bill an individual's insurance company is called
What is an insurance authorization
Wow them with a real-time 3D image
What is a Scan
Recommend age for a patient's first orthodontic visit.
What is 7 yrs old
Team who possess a passion for interacting with others
Who is the New Patient Team
The new patient begins to form an opinion of you and your practice within
What is 3 seconds
The ability to be _______ will help meet the needs of your patients and increase conversion.
What is flexible
Use the power of visual images to educate and discuss treatment outcomes.
Outcome Simulator or Outcome Simulator Pro
Protocol used to connect with patients if they do not get started with treatment.
What is start needed
The primary force of organization during the New Patient Visit
Who is the Treatment Coordinator
According to Forbes, people read ___ %of text messages within three minutes of being sent.
What is 95
It is intuitively deciding whether a patient is going to start treatment.
What is patient profiling
A tool that involves the potential patient taking a smiling selfie.
What is SmileView
The time sequence for the first follow-up after the exam
What is 1 week
Responsible for building a relationship with the patient/parent during the new patient calls.
Who is the New Patient Coordinator
Communication with prospective patients before their initial visit should be aimed to
What is deepening the connection the patient has with the practice
Focus on the _________ and __________ payments.
What are the initial and monthly
Method used to support a patient's progress over time.
Remote Monitoring
Program for children not ready for orthodontic treatment
What is Growth Guidance
Debbie and Lindsay's consulting specializations at Hummingbird Associates
What is New Patient Systems and Financial Systems
The welcome email/video, digital forms, insurance verification, and exam day prep are the foundations for
What is a remarkable initial visit
Payment spread limits beyond TX is part of knowing the
What are closing limits
Colour clearance map showing the contact relationship between upper and lower arches
What is Occlusogram
Patient status for discontinued follow-up but receive marketing promos.
What is castaway
An approach that focuses on how you communicate with yourself and others and how this affects your behaviours and behaviour outcomes.
What is Neurolinguistic Programming