Types of Ownerships
What ownership is limited to 9000 per year?
The Trade Sampler (TS) found under Resorts, Reservations and points -> resorts by
What is the pathing for the properties that are owned by us?
resorts, reservations, and points>core
What is the pathing to when the premier waivers are renewed?
programs and promos>premier>reservation cxl/mod free waivers
what is the pathing for a period of time during which a customer had the right to cancel?
Business services>recission periods
What is the pathing for making a reservation when owner is not found AS400?
Resorts, Reservations, and points> reservations> Q reservations>instruction> new owner not in as400: points reservation
What is the pathing for the expanded portfolio booking tool?
BGVC w/HGV Max>BVC Max resorts Hub
what is the pathing for the Raintree offer?
Programs and promos>expired promos
What is the pathing for the owners who get $0.05 per point for maintenance fees?
Programs and Promos>premier>points payment of fees
what is the pathing for BT reservations refund?
Account maintenance>refund request> Bonus time reservation
What is the pathing if you need assistance with a title transfer?
Business services>title>title hub>links>user guide- title transfer request form
what is the pathing for week 20 translated into a date?
charts and calcs>holiday, interval, payments>interval calendar
What is the pathing to find 10 region rule and who is grouped together by region?
Resorts, Reservations and Points-> Resorts by-> By Region
What is the pathing for the sign that is displayed in the check-in area for special occasions?
Programs and promos>premier>discontinued benefits>resort recognition
What is the pathing for when an owner seeing captcha on BGO?
Account maintenance>BGO>BGO troubleshooting>Captcha
What is the pathing for an open status case?
Business Services> Education & Support Systems Info> Salesforce> Salesforce System>Process case
what is the pathing for a former prestigious club offering fully equipped and staffed private yacht?
programs and promos>former travel programs>TP Grand yacht Club Premium membership
What is the pathing for the rules for ADA HGV max?
BGVCw/HGV max>BVC max rules
Programs and Promos>Premier>Points reservation discount
what is the pathing for when there is no response on a call?
Conversations>servicing and soft skills hub>call tranfers and closing>dead air
What is the pathing for reservations made 13 months months to 11 month and 1 day at a deeded location?
Resorts, Reservations, and Points> Reservations> Priority use period>booking process
what is the pathing for an owner whose account is under suspension due to non-compliance with Club reservation rules?
Account maintenance>COLST codes>CH
what is the pathing for non-serviced accounts?
resorts, reservations, and points>"resorts by" and rules>reservation rules>
what is the pathing for must be a basic card member?
Programs and Promos>Hilton Honors and AMEX offer>HH AMEX MF/Dues Redemption and FAQ>redemption rules
Conversations>info series>payments and fees> big cEDAR GUEST RESERVATION>
What is the pathing for where HGV Max who wants to convert their points to choice? DOUBLE: Can HGV max owners convert their points to choice?
BGVC w/ HGV Max>charter Member Benefits for BVC max>Upgraded legacy to max