Personal Hygiene & Appearance
Dress shirt, khakis, and dress shoes are examples of this.
What is appropriate clothing?
Talking, writing, yelling, drawing, and sign language are all examples of this.
What is communication?
Some things that can lower morale in the workplace.
What is complaining about work conditions, supervisors, co-workers and/or customers?
This information should be included on your resume.
What is personal information, your education, skills and experience?
Ensuring that the customer has a positive experience.
What is good customer service?
Showering regularly, brushing teeth, using deodorant, and wearing clean clothes.
What are examples of good personal hygiene?
A non-verbal form of communication that should be done when interacting with another person.
What is appropriate body language?
Qualities of this include being reliable, a good communicator and listener, flexible and supportive of others.
What is being an effective team player?
People who you have experience working or volunteering with, and whose contact information you can give to potential employers.
What are references?
Positive moral values, attitudes and behaviours that we live our lives by.
What are ethics?
Clothing that is not appropriate for work.
What are jeans, graphic design t-shirts, shorts, or flip-flops.
This form of body language does not need to be constant, but should be done throughout a conversation with another person.
What is eye contact?
Being friendly, honest, flexible, encouraging and a good communicator is known to boost this in the workplace.
What is morale?
Things you can do before an interview.
What are researching the company, updating resume, references and cover letter, and practicing interview questions?
Skills involving your personality traits and qualities.
What are soft skills?
This has the power to attract people to you or repel them away.
What is your personal image?
Speaking in a tone of voice that is not too loud or too quiet so it is easy for the other person to listen.
What is using appropriate volume?
Focusing on solutions rather than placing blame on others.
What is being a good problem solver?
Body language, appearance, personal hygiene and communication are examples of this.
What are things the employer can see and hear?
What is active listening?
Research shows that it only takes 7 seconds to form this.
What is a first impression?
Expressing your point of view without making the other person feel defensive.
What is using "I" language?
Acknowledging a problem, cooling off, talking it out and celebrating as a team are components of this.
What is conflict resolution?
The steps for answering an interview question.
What are: Answer the Question, Give an Example, Relate to the Job.
Tips for being successful in the workplace.
What are: arrive early for your shift, understand your job responsibilities, be a good communicator, dress appropriately, and have a positive attitude.