Demographics
What are 3 patient identifiers?
-Name
- Date of Birth
- Last 4 of SSN
- Address
-Phone Number
Which insurance is UMA is NOT contracted with?
A) PHCS (Private Healthcare Systems)
B) Cigna USAA
C) Medicare A&B
A) PHCS (Private Healthcare Systems)
What must be created prior to the completion of the check in process?
Create your hospital account note.
What is the work queue number registration access specialist work out of?
1877
How do you list someone as legal guardian?
Patient Contacts
When a patient has an OON coverage for their visit, what consent form must you obtain if they still want to use their insurance for the visit?
NSA Form
How do you find a patient's PCP?
(2 answers)
Storyboard or the Response History of their insurance.
What does AIDET stand for?
A- Acknowledge
I- Introduce
D- Duration
E- Explanation
T- Thank you.
What are 2 cards that need to be scanned in a patient chart?
-Photo ID (ID of parent/legal guardian)
- Insurance Cards
Which Blue Cross Blue Shield plan is University Health NOT in contract with?
A) Blue Cross Blue Shield Out of State
B) Blue Cross Blue Shield My Blue Health
C) Blue Cross Blue Shield Medicaid
B) Blue Cross Blue Shield My Blue Health
What are the two consent forms that must be obtained at time of registration if not signed already?
- Physician Consent for Treatment
-Notice of Privacy Practice
What are the 4 the Customer Categories?
- Take Initiative
- Take Responsibility
-Take Pride