Patient Access 101
This department is often the first point of contact for patients, responsible for scheduling, registration, and verifying insurance.
What is Patient Access?
This 2002 song by Nelly features Kelly Rowland texting on Excel in its music video.
What is Dilemma?
This coach helped turn Miami into a college football powerhouse in the 1980s and later won multiple Super Bowls with the Cowboys. .
Who is Jimmy Johnson?
This evil queen asks her magic mirror, “Who is the fairest of them all?”
Who is the Evil Queen?
This sitcom follows Ted Mosby as he tells his kids the long, winding story of.
What is How I Met Your Mother?
This film helped launch the modern superhero era with a billionaire inventor building a powered suit in captivity.
What is Iron Man?
This 1982 hit by Michael Jackson tells the story of a woman claiming the narrator is the father of her child.
What is Billie Jean?
This country is both a continent and an island, known for unique marsupials like kangaroos and koalas.
What is Australia?
This NFL quarterback won 7 Super Bowls and is widely considered the greatest of all time.
Who is Tom Brady?
This unique number is assigned to a patient to identify their medical record across visits.
What is a medical record number (MRN)?
This Spanish dance hit by Los Del Río had everyone moving their arms and hips in the late '90s.
What is Macarena?
The University of Miami’s mascot is this colorful bird known for its orange beak and swagger.
Who is Sebastian the ibis?
“Mother knows best” is sung by this manipulative villain in Tangled.
Who is Mother Gothel?
This teen drama follows a sharp-witted detective solving crimes while balancing high school.
What is Veronica Mars?
This 1997 movie features a sinking ship and a romance between Jack and Rose.
What is Titanic?
This artist is known as the “King of Pop.”
Who is Michael Jackson?
This country is known as the Land of the Rising Sun.
What is Japan?
This event determines the champion of the NFL.
What is the Super Bowl?
To ensure accuracy, patient access representatives confirm these two identifiers when scheduling an appointment.
What is the patient's full name and date of birth?
This 1995 hit by Coolio samples Stevie Wonder and reflects on street life.
What is Gangsta’s Paradise?
This longtime rival of the Miami Hurricanes is located just north in Tallahassee and is known for the war chant and tomahawk chop
What is Florida State University? (FSU)
This purple villain collects the Infinity Stones and snaps his fingers to wipe out half of all life.
Who is Thanos?
This dramedy follows a group of suburban women whose seemingly perfect neighborhood hides secrets involving murder, affairs, and deception.
What is Desperate Housewives?
This superhero is also known as Bruce Wayne.
Who is Batman?
What major University in he state of Florida was the music video shot for Drake's single, “God’s Plan.” shot at?
What is the University of Miami?
This desert is the largest hot desert in the world.
What is the Sahara Desert?
This NBA legend scored 81 points in a single game and played his entire career with the Lakers.
Who is Kobe Bryant?
To protect patient privacy, healthcare workers follow this federal law that governs the use of medical records.
What is HIPAA (Health Insurance Portability Act)?
This 2003 song by OutKast features the unusual refrain “Shake it like a Polaroid picture.”
What is Hey Ya!?
In 2023, the University of Miami made history when both the men’s and women’s teams reached this round of the NCAA basketball tournament.
What is the Elite Eight?
This character from Encanto is rumored to be a villain but never actually appears as one.
Who is Bruno?
This series follows wealthy Manhattan teens whose secrets are constantly exposed by an anonymous blogger.
What is Gossip Girl?
This 2004 film follows a man who discovers he can alter the past by reading journals from his childhood.
What is The Butterfly Effect?
This 2010 song by LMFAO became a party anthem with “everyday I’m shufflin’.”
What is Party Rock Anthem?
This mountain lies in the Himalayas and is the tallest above sea level.
What is Mount Everest?
This country won the 2018 FIFA World Cup.
What is France?
This type of insurance authorization must be obtained before a scheduled service to ensure coverage, and failing to secure it can result in claim denials and patient billing issues.
What is a prior authorization?
In this joyful Latin hit from the late '90s, Celia Cruz encouraged listeners to keep dancing and smiling through life’s struggles, famously declaring that “crying for life is not necessary.”
What is La Vida Es un Carnaval?
This Hurricanes running back set an NCAA record with 28 rushing touchdowns in 2002 before suffering a knee injury.
Who is Willis McGahee?
This villain in The Princess and the Frog uses voodoo magic and shadow deals to manipulate others.
Who is Dr. Facilier?
This TV drama follows a high school chemistry teacher who starts a secret side business to provide for his family.
What is Breaking Bad?
This 2001 teen romantic comedy follows a nerdy girl who is transformed into a prom queen as part of a bet.
What is She’s All That?
This band wrote “Bohemian Rhapsody.”
Who is Queen?
This ecosystem spans multiple countries and contains the largest rainforest in the world.
What is Amazon Rainforest?
This NBA player is the only person in league history to win MVP, Defensive Player of the Year, and Finals MVP in the same season, achieving it in 1999–2000.
Who is Shaquille O'Neal?