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INSURANCE
DRESSCODE/ POLICIES
Dental Basics
Random
100

what is the adjustment to do with a new patient special for the Dr?

$65.00

100

Is the Smile Group Insurance based?

No.  We are Fee For Service

100

what is the dress code for Patient Service representatives?

Business casual

100

what IS THE CODE FOR A PROHY

d1110

100

WHAT IS SUE MANSELLS FAVORITE PLACE TO GO

DISNEY

200

Right Click Edit gets you where

Patient Appointments

200

What is the system we can verify Eligibility

Medisund

200

If you are scheduled for 8am what time should you be here

5 of and ready to answer the phone

200

WHAT ARE THE PROCEDURES DONE FOR THE NPS SPECIAL

COMPREHENSIVE EXAM

CLEANING

XRAYS

PERIO CHARTING

200

WHAT IS CHERYLS FAKE HOBBY

SKY DIVING

300

The C in the corner of a reservation tells us what?

The reservation is confirmed.

300

What things to we need to verify insurance eligibility?

Patient Name, DOB, Insurance company Sub/member ID tp# of company and who is the subscriber if not the patient the subscribers information

300

WHAT CAN YOU NOT WEAR AT THE FD

FACIAL PIERCINGS AND TATTOOS

300

HOW LONG IS AN EMER RESERVATION

30 MIN

300

WHAT TOWN IS THE SSC HOUSED 

lARGO

400

In Palm Harbor Tuesday and Wednesdays schedule is different from Thursday and Fridays why?

They have 2 hygenist

400

Primary Policy holder is also known as 

What is the subscriber

400

i have the cutest open toe heels that go with a dress.  Can I wear them to work?

No and why

400

CAN WE DOUBLE BOOK A PATIENT IF THE DOCTOR HAS A CROWN PREP AT 9AM

NO

400

WHAT IS THE TEAM MEMBERS NAME WHO NOW IS AT THE FRONT DESK IN CW

jALYN

500

Why is the color of the doctor important on the schedule?

To make sure the correct doctor is being paid.

500

Answer this:

I am a new patient.  I want to know if you accept Cigna Insurance.  What is your response?

We have many patients who come here with that insurance.  Can I ask you a few questions..

500

tHE CULTURAL OF THE SMILE GROUP IS?

POSITIVE, UPBEAT, MOTIVATING, CARING

500

WHAT DOCTOR IS THE ONLY DOCTOR THAT HANDLES CHILDREN

DR KAYLA

500

WHAT TOWN ARE YOU IN

PALM HARBOR

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