Hearing what a patient says and following the thoughts they express how would a PCT respond using therapeutic communication ?
"I get what you're saying"
CDC and OSHA standards of patient care are ?
infection control, personal protective equipment, exposure protocols, medical examinations.
When is hand sanitizer most effective ?
After rubbing hands with the sanitizer until dry
What is the most important step in venipuncture?
Patient Identification
EKG or ECG stands for:
electrocardiogram
how would you respond to passing a judgement on a patient's thoughts or plans using Ineffective communication ?
"You really should have given that medication a chance to work before you stopped taking it."
The joint commission has operational standard that focus on continual improvement of ?
Patient safety and quality of care.
A technician is assisting a nurse with a urinary catheter insertion. The technician creates a sterile field between the patients legs, but the patient moves their leg onto the sterile field, touching everything. which action should occur next.
Remove the sterile field, obtain a new catheter set, and start the procedure over.
What is the first thing you must do after every finger stick?
Wipe away the first drop
Identify the following

60-100 bpm
all complexes normal and evenly spaced (P, QRS, T)
Normal Sinus Rhythm
when a patient is receiving continuous enteral feedings, at what degree of elevation should you keep the head of the bed ?
45
which safety precautions should you take when serving hot beverages ?
A) verify the lid is placed correctly
B) Instruct the patient to wait 3o mins to drink
C) Provide a straw
D) Explain how damaging a burn can be
A) Verify the lid is placed correctly
What are the six links in the chain of infection and in order ?
Infectious agent, reservoir, portal of exit, mode of transmission, portal of entry, and susceptible host.
Which tube has no additives?
Red, SST
What is the purpose of the gel on the electrodes?
to read the heart's electricity and to amplify the waveforms
what is the last object to be removed in sterile dressings ?
Remove gloves
How often should you check on patients who have restraints in place ?
Every 15 minutes
A patient has a viral infection that is spread by touch. The technician should observe which of the following types of precautions ?
Contact
Which are the smallest vessels in the body?
Capillaries
What is the electrical pathway of the heart's conduction system?
SA node->AV node->Bundle of His->Right and Left Bundle Branches->Purkinje fibers
What are the five rights of delegation ?
Right task, circumstances, person, direction, and supervision.
what does RACE stand for ?
R - rescue
A - activate
C - confine
E - extinguish
what items should a technician place into a sharps container ?
Used glass capillary tubes.
If a patient has fragile skin or excessive hair, where should the tourniquet be placed?
Over the clothing or a piece of Coflex/Coband
Where to do the limb leads go?
Right leg, Left leg, Right arm, Left arm