Examples
Key Principles
Impact
Background
100

What is respect for patient values?

Patient involvement 

100

How can telemedicine assist in patient care?

By bridging gaps in access to care

100

What does patient centered care aim to achieve? 

Reducing unwanted outcomes 

100

Which 1950's psychologist used the term "patient centered care" to describe building a relationship of trust between patient and provider? 

Carl Rogers

200

What is shared decision making? 

The healthcare team and the patient working together to make decisions

200

During the discharge process, what information should nurses provide to patients?

Detailed information on dietary needs, medications, and health maintenance

200

Patient-centered care promotes this crucial aspect, allowing individuals to make choices about their own health

Patient autonomy

200

Which European country first utilized patient centered care? 

United Kingdom of Great Britain 

300

What is interpersonal communication? 

A type of communication that is essential in patient- centered care, involving both verbal and nonverbal interactions

300

What factors contribute to access to care for patients?

Ease of scheduling appointments and transportation, location of care facilities

300

Integrating patient-centered care can significantly decrease patients' feelings of these two emotions

Anxiety and vulnerability

300

What landmark report published in 2001 called for a transformation in healthcare to improve quality and safety?

"Crossing the Quality Chasm" is the report that emphasized the need for patient-centered approaches in healthcare.

400

What is respect for patient values? 

Ensuring that the patient's values guide all clinical decisions

400

What are some practical ways to promote a patient’s physical comfort in a hospital setting?

Limiting distractions, ensuring privacy, encouraging conversation

400

Patients in a PCC environment report feeling more of this important aspect of treatment

Respect and dignity

400

In which decade did the patients' rights movement gain significant momentum, advocating for autonomy and informed consent?

The 1970s saw major advancements in the patients' rights movement.

500

What is effective communication? 

Healthcare providers actively listening to their patients

500

What strategies can a nurse use to ensure they understand a patient's values and preferences?

Asking questions (open ended), constant communication, having respect

500

Following the implementation of PCC, nursing scores in Press Ganey satisfaction survey increased by....

23%

500

Which organization, founded in 1970, focuses on improving healthcare quality through patient-centered standards?

The National Committee for Quality Assurance (NCQA) is dedicated to improving healthcare quality.

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