Medical Jargon Simplified
Replace this medical term: "Administer."
What is "give"
The technique used in teaching in bite-sized steps reduces leaving patients feeling overwhelmed and enables focused understanding is called what?
What is the Chunking Technique?
Name two best practices for nursing staff to use when teaching patients.
What is open-ended questions, teach-back, return demo, plain language, personalization, visual aids, language interpreter, creating comfort.
Written materials should be written to what grade reading-level?
What is 5th?
Health Literacy is a path to health what?
What is health equity?
Replace this medical term: Benign
What is not cancerous or not harmful?
Instead of technical or assumed terms, avoid confusion by using this type of language?
What is Plain Language?
Name two best practices for nursing staff to use when teaching patients.
What is open-ended questions, teach-back, return demo, plain language, personalization, visual aids, language interpreter, creating comfort.
Will patients have better or poorer outcomes with low health literacy?
What is poorer?
The term for how well a person can obtain, process, and understand basic health information.
What is health literacy?
Replace this medical term: NPO
What is nothing by mouth. Do not eat or drink anything?
Prompts that ask "tell me in your own words" vs "yes/no" responses are which type of questions?
What is open-ended teach back questions?
or
What is to comprehend or confirm a patient's understanding of education presented?
True or False? Having a patient do math calculations is appropriate when doing patient education or creating print materials to hand out.
What is false?
What kind of readmission rates will likely be seen for patients with low health literacy?
What are higher readmission rates?
Using a patient's family member as an interpreter can lead to this issue.
What is miscommunication or violation of patient confidentiality?
Replace this medical term: Edema
What is swelling?
This is the purpose of the Teach-Back Method.
What is to confirm the patient understands the information?
True or False? Putting portions of text in capital letters is NOT an effective emphasis technique. It is considered shouting.
What is True?
What is the SILS-2 question asked by nurses within 24 hours of admission at UCLA Health?
What is 'How comfortable are you with filling out medical forms by yourself"?
This tool/service at UCLA Health provides access to over 100 languages.
What is the Language Assistance Program or Interpreter Services?
Replace this medical term: Acute
What is sudden or new?
This approach does not test the learner's memory or intelligence but does emphasize the instructor's job in explaining well.
What is non-shaming approach?
What font size meets the common standards, including under graphics?
What is 12 to 14 point?
"Did your nurse explain things in a way you could easily understand?", is a post discharge question asked on what assessment?
What is the Hospital Consumer Assessment of Healthcare Provider and Systems (HCAHPS)?
This UCLA platform allows patients to view lab results and communicate with providers while inpatient?
What is Bedside Ipad?