The number of questions that make up this composite
What is 3
AIDET stands for
Acknowledge
Introduce
Duration
Explanation
Thank you
The number of questions that make up this composite
What is 3
The composite held at the highest National standards, with the highest expected score
What is Discharge information
87.00
Why do you think hospitals are expected to score this high with this domain?
The purpose of Care Transition
What is Prevent Readmissions
What is improve handoffs between inpatient and outpatient providers
The company that performs the HCAHPS survey call for GEM
Who is JL Morgan
The questions on this composite focus on (3 things)
What is:
Nursing courtesy and respect
Nursing listening
Nursing Explanation
In December:
The number of composites that GEM had at National standards
The number of composites that GEM had at California standards
What is none for both.
*The whole month of December is RED!
Staff took my ______ into account in deciding what my health care needs would be when I left
What is Preferences
HCAHPS stands for
Hospital Consumer Assessment of Healthcare Providers and Systems
The four answer choices patients get when answering this composite
Never
Sometimes
Usually
Always
The four answer choices patients get when answering the Care Transition questions
What is:
Strongly disagree
Disagree
Agree
Strongly agree
I had a good understanding of the things I was ________ for in managing my health
What is Responsible
The HCAHPS composite that was removed July 2018
What is Pain management
December had 19 surveys.
The gender that gave nursing communication the worst scores
Who are males
Males 62.47
Females 74.59
The number of composites that have been consistently red in the last quarter (Oct, Nov, Dec)
What is 5
Communication with nurses, communication with doctors, cleanliness, quietness, and care transition.
*pain management as well
I clearly understood the _________ for taking each of my medications
What is Purpose
Greater El Monte's HCAHPS score goal
Meet National standards
At or above 72.0
December had 19 surveys.
The age segment that gave nursing communication the worst scores (by 10s)
Who are 36-45 year olds
36-45 years = 45.80
*Note: this age group gave the worst scores overall
As of Friday 2/08/19, the number of surveys we had for January and the aggregate score
The January surveys close on
What is 15 surveys and aggregate score of 68.49
What is the 25th, every month the previous month surveys close on the 25th.