Care Transition
HCAHPS
Nursing Communication
HCAHPS 2
100

The number of questions that make up this composite

What is 3

100

AIDET stands for

Acknowledge

Introduce

Duration

Explanation

Thank you

100

The number of questions that make up this composite

What is 3

100

The composite held at the highest National standards, with the highest expected score

What is Discharge information

87.00

Why do you think hospitals are expected to score this high with this domain?

200

The purpose of Care Transition

What is Prevent Readmissions

What is improve handoffs between inpatient and outpatient providers

200

The company that performs the HCAHPS survey call for GEM

Who is JL Morgan

200

The questions on this composite focus on (3 things)

What is:

Nursing courtesy and respect

Nursing listening

Nursing Explanation

200

In December:

The number of composites that GEM had at National standards

The number of composites that GEM had at California standards

What is none for both.

*The whole month of December is RED!

300

Staff took my ______ into account in deciding what my health care needs would be when I left

What is Preferences

300

HCAHPS stands for

Hospital Consumer Assessment of Healthcare Providers and Systems

300

The four answer choices patients get when answering this composite

Never

Sometimes

Usually

Always

300

The four answer choices patients get when answering the Care Transition questions

What is:

Strongly disagree

Disagree

Agree

Strongly agree

400

I had a good understanding of the things I was ________ for in managing my health

What is Responsible

400

The HCAHPS composite that was removed July 2018

What is Pain management

400

December had 19 surveys.

The gender that gave nursing communication the worst scores

Who are males

Males 62.47

Females 74.59

400

The number of composites that have been consistently red in the last quarter (Oct, Nov, Dec)

What is 5

Communication with nurses, communication with doctors, cleanliness, quietness, and care transition.

*pain management as well

500

I clearly understood the _________ for taking each of my medications

What is Purpose

500

Greater El Monte's HCAHPS score goal

Meet National standards

At or above 72.0

500

December had 19 surveys.

The age segment that gave nursing communication the worst scores (by 10s)

Who are 36-45 year olds

36-45 years = 45.80

*Note: this age group gave the worst scores overall

500

As of Friday 2/08/19, the number of surveys we had for January and the aggregate score

The January surveys close on

What is 15 surveys and aggregate score of 68.49


What is the 25th, every month the previous month surveys close on the 25th.

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