Nurse Communication
A great acronym to help ensure that every patient encounter includes the essentials.
What is A.I.D.E.T. Acknowledge, Introduce, Duration, Explain, Thank.
At what level should the nurse conduct patient teaching?
8th Grade
Every hour
How often do we visit our patients?
Sleep mask, ear plugs, sound machine and closing patient door
What is a sleep kit?
This is a common sign/symptom of many diseases and/or diagnosis.
What is pain?
Conveyed through touch, a kind act, with competent clinical interventions or through listening and seeking to understand the other's experience, a healing relationship is created.
What is Compassionate Connected Care?
Patient not in the room, patient drowsy or unable to understand, visitors present, distracting environment, sensory deficits, and language barrier.
What are some potential barriers to providing patient education on medications?
This essential activity allows staff to be proactive in caring for patients, anticipating their needs and keeping them safe...
What is Purposeful Hourly Rounding?
This occurs between 2 pm-4 pm everyday and the lights are dimmed in patient care areas.
What is "quiet time"?
Constipation, Low BP, and Dizziness
What are three common side effects of pain medications?
Knocking on a patient's door before entering, asking patients what they like to be called (their preferred name), and including them in conversations. These actions help to impact this nursing communication question on HCAHPS.
What is "Nurses treat you with Courtesy and Respect."
Top three (3) side effects.
What is the minimal amount of side effects to review with patient?
Pain, Potty, Positioning, and Possessions
What are the 4 P's that should be consistently addressed during hourly visits?
This is placed on the patient's bedside table after it has been cleaned and sanitized by housekeeping to ensure "picture perfect" experience.
What is the tent card and decorative towel?
Within 60 minutes after IV or PO administration
What is when should you reassess pain level?
Making eye contact, sitting in the patients room, asking clarifying questions, giving your full attention to the patient when they are speaking.
What is active listening?
(1) Name of medication, (2) Purpose of medication, (3) Dosage, and (4) side effects
What are the four critical components of teaching patients about medications?
This is the term used to describe the process that creates the expectation that everyone responds to patient call lights, regardless if it is their patient or not.
What is the "NO PASS ZONE?"
These two components can have a direct impact on the healing environment. Nurses can directly impact one and housekeeping can directly impact the other.
What are cleanliness and quietness?
A level of 8/10-10/10.
What is severe pain on the numeric scale?
An activity where nurses use their communication skills to ensure the patient, and the ongoing or off going nurse and the family are all in the loop on the patients care, needs and goals.
What is Bedside shift Report?
A hospital initiative created to educate patients on medication and side effects.
What is my medication and side effect information card?
This is the preferred method in patient contacting the nurse, tech and team leader.
What is the spectra link (nurse cellphone)?
Who is responsible for maintaining tidiness and cleanliness of the patient care environment.
Everyone
This tool should be utilized by everyone to communicate the patient's acceptable pain level.
What is the white board?