Nurse Communication
Communication about Medicines
Responsiveness of Hospital Staff
Hospital Environment
Pain Management
100
A great acronym to help ensure that every patient encounter includes the essentials.
What is A.I.D.E.T. Acknowledge, Introduce, Duration, Explain, Thank.
100
8th grade
At what level should the nurse conduct teaching?
100
Every hour
How often do we visit our patients?
100
Sleep mask, ear plugs, sound machine and closing patient door
What are some tactics to promote an environment of rest?
100
This is a common sign/symptom of many disease processes.
What is pain?
200
Describing every action as the nurses is doing them so that the patient can understand the "why".
What is care out loud (COLA)?
200
Patient not in the room Patient drowsy or unable to understand Visitors present Distracting environment Sensory Deficits Language Barrier
What are some potential barriers to providing patient education on medications?
200
This essential activity allows staff to be proactive in caring for patients, anticipating their needs and keeping them safe...
What is Hourly Visit?
200
This occurs between 2 pm-4 pm everyday and the lights are dimmed in patient care areas.
What is "quiet time"?
200
Constipation Low BP Dizziness
What are three common side effects of pain medications?
300
Knocking on a patient's door before entering, asking patients what they like to be called (their preferred name), and including them in conversations. These actions help to impact this nursing composite on HCAHPS.
What is "Nurses treat you with Courtesy and Respect."
300
Top three (3) side effects.
What is the minimal amount of side effects to review with patient?
300
Pain Positioning (turning, other) Potty (offer toileting) Plan
What are the 4 P's that should be consistently addressed during hourly visits?
300
This is placed on the patient's room door after it has been cleaned by housekeeping to ensure "picture perfect" experience.
What is the seal of excellence?
300
30 minutes after IV administration and 60 minutes after PO administration.
What is when should you reassess pain level?
400
making eye contact, sitting in the patients room, asking clarifying questions, giving your full attention to the patient when they are speaking.
What is active listening?
400
(1) Name of medication, (2) Purpose of medication, (3) Dosage, and (4) side effects
What are the four critical components of teaching patients about medications?
400
This is the term used to describe when the process that creates the expectation that everyone responds to patient call lights, regardless if it is their patient or not.
What is the "NO PASS ZONE?"
400
These two components can have a direct impact on the healing environment. Nurses can directly impact one and housekeeping can directly impact the other.
What are cleanliness and quietness?
400
A level of 8/10-10/10.
What is severe pain on the numeric scale?
500
An activity where nurses use their communication skills to ensure the patient, and the ongoing or offgoing nurse and the family are all in the loop on the patients care, needs and goals.
What is Bedshift Report?
500
This is an item that nurse staples to the medication leaflet of a new medication.
What is the Golden ticket?
500
This is the preferred method in patient contacting the nurse, tech and team leader.
What is the spectra link (nurse cellphone)?
500
This tool is reviewed with the patient each evening to promote rest.
What is the turn down service?
500
This tool should be utilized to document pain medication and pain levels.
What is the pain brochure?
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