AIDET
Making the Most of the Moments
STAR
Managing Up
Healthy Relationships
100
The A in AIDET
What is Acknowledge?
100
MMM stands for
Making the Most of the Moments?
100
The S in STAR
What is STOP - Pause for 1 to 2 seconds to focus on your attention on the task at hand
100
Telling a good story about your team or yourself
What is managing up?
100
The three critical relationships are.
What are Relationships with patients and families; Relationships with the complete care team; care of self.
200
The I in AIDET
What is Introduce?
200
Describe a time you missed the mark with your patient.
What is ........... "dropped the pill story"
200
The T in STAR
What is Think: consider the action you are about to take
200
Watching out for each other; checking the accuracy of each other's work, identify unintended or potential errors; question and confirm when things don't seem right is part of what healthy relationship?
What is Relationship within the complete care team?
300
The D in AIDET
What is Duration?
300
Where can moments exits
What is procedure rooms, at registration, in the elevators, hallways.
300
The A in STAR
What is ACT - Concentrate and carry out the task
300
Describe an example of Managing Down.
What is.......................We don't need to hurry to that department because they are always running late.
300
Describe several ways to take care of yourself
What are Take a walk; take your lunch away from your work; take a few minutes to clear your head.
400
The E in AIDET
What is Explanation?
400
MMM is not just about the work we do, it about .......
What is how we do our work?
400
The R in STAR
What is REVIEW - Check to make sure that the task was done right and that you got the right results
400
Why is managing up important
What is enhances the patient and family experience, makes the patient feel more at ease with the coordination of their care and creates a positive environment between you and the team
400
A physical, emothional and spirtual fatique or exhaustion that results in a decline in one's ability to experience joy or one's desire to feel and care or others.
What is Compassion Fatique?
500
"Thanks for letting me care for you today"
What is the T in AIDET?
500
Give an example of how you made the most of a moment with a patient and "Hit the Mark".
What is.......................Technologist describes a particular situation
500
Give an example of when you used STAR
What is...........................Y90 story
500
Give an example of Managing Up.
What is ..................I see you are going to have a CT Scan procedure today, they are great in CT and will take great care of you today.
500
We can not give the best care to patients and families unless?
What is Take Care of Myself?
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